Director of Communications
Leads communications for product launches, earnings, and company performance, crafting compelling narratives from complex data and product progress. Partners with Product, Data, and Finance teams; requires 10+ years in tech communications with strong storytelling and executive prep skills.
Responsibilities
- Own how we communicate product progress and company performance—connecting what we ship to how we grow (DAUs, engagement, revenue).
- Lead comms for earnings and major company moments: shape the narrative, partner with IR and Finance, and ensure consistency across press, exec messaging, and owned channels.
- Drive product communications end-to-end: from shaping the story to landing the launch to sustaining momentum after.
- Turn complex product areas (AI, efficacy, monetization) into simple, credible narratives with clear proof points.
- Partner deeply with Product and Data to identify what’s actually interesting, differentiated, and worth talking about—and what’s not.
- Build repeatable systems for how we show up across launches and earnings (messaging frameworks, proof points, story arcs).
- Prepare executives to speak clearly and consistently about product and business performance in high-stakes moments.
- Anticipate and manage issues tied to product changes, AI, efficacy, and monetization—balancing transparency with clarity.
- Define what “good” looks like and measure it—focusing on message pull-through, narrative clarity, and impact on trust and growth.
- Manage agencies and partners to execute at a high bar.
Requirements
- 10+ years in communications, with strong experience in product comms and/or corporate/financial comms at a high-growth tech company.
- A track record of turning product work into clear, differentiated stories that get picked up—and understood.
- Experience supporting earnings or working closely with Finance/IR to shape external narratives.
- Strong instincts for what matters: you can quickly identify the signal in a roadmap, dataset, or result—and build a story around it.
- Excellent writing and editing skills; you can make complex ideas simple without losing credibility.
- Experience preparing executives for high-stakes moments (earnings, launches, major interviews).
- Comfort working cross-functionally with Product, Data, Marketing, and Finance.
- Ability to operate in a fast-moving environment and build structure where it doesn’t exist.
- Experience managing agencies and holding a high-quality bar.
Nice-to-haves
- Experience in a product-led, experimentation-heavy company.
- Strong intuition for product storytelling, especially around AI or technical systems.
- Direct experience leading or owning earnings communications.
- Experience connecting product metrics to business narratives in a credible way.
- Background in education, edtech, or consumer subscription products.
- Strong relationships with business, tech, and financial media.
Compensation
Salary Range: $163,200—$244,800 USD (not inclusive of equity compensation and benefits).
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