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Director, Global Recruiting Operations

109k – 215kAustin, TXNew York, NYHybrid8+ YOE
Summary

Director-level leader to own and scale global Recruiting Operations, including systems, analytics, program management, enablement, and candidate experience. Reports to VP of Global TA and drives AI/automation, data rigor, and cross-functional planning.

About the role

What you'll do

  • Lead the global Recruiting Operations function across systems and tools, analytics, project and program management, enablement, and candidate experience
  • Partner closely with the VP, Global Talent Acquisition and TA leadership to define how the function should operate, scale, and evolve over the next several years
  • Build and strengthen the operating mechanisms that run the business, including planning rhythms, prioritization, decision forums, execution tracking, and visibility into performance, risks, and outcomes
  • Drive greater rigor in recruiting data, forecasting, headcount planning, capacity planning, and governance so leaders can make faster and better-informed decisions
  • Assess and improve the recruiting delivery model to increase speed, quality, scalability, and operating leverage
  • Lead the roadmap for AI, automation, and recruiting technology, including user experience, evolving functionality, workflow redesign, adoption, quality control, and measurable business impact
  • Evaluate and recommend recruiting systems, tools, and capabilities, and make informed decisions on technology selection and investment in support of current and future business needs
  • Build and lead a high-performing team with clear ownership, strong standards, and a focus on simplification, consistency, measurable results and driving organization level change and improvement
  • Partner across Talent Acquisition, HR, Finance, and business leadership to ensure recruiting operations supports hiring plans and broader business priorities

We're looking for someone with

  • Significant recruiting operations leadership experience in a scaled, complex, high-growth environment
  • Experience building, leading, or transforming a Recruiting Operations function at a company of similar size and complexity in a way that scales to future business needs
  • Experience leading across multiple disciplines, including recruiting systems, analytics, program management, enablement, and service or candidate experience
  • Strong operating model instincts, including designing decision-making mechanisms, planning rhythms, accountability structures, and cross-functional governance
  • Deep familiarity with common and emerging recruiting technology stack tools and capabilities, including experience evaluating, selecting, and implementing systems and workflow solutions
  • Strong business acumen and comfort partnering with senior leaders on planning, prioritization, resource allocation, and tradeoff decisions
  • A high bar for data quality, operational rigor, and measurable outcomes, with experience translating fragmented data into actionable insight
  • Demonstrated experience leading change across recruiting organizations, including driving adoption of new processes, tools, and ways of working
  • Practical fluency in AI and automation within recruiting or adjacent workflows, with sound judgment on where automation creates value and where human oversight remains critical
  • Strong people leadership skills, including building teams, clarifying scope, and developing leaders and managers
  • The ability to operate effectively in ambiguity and lead through transformation, not just steady-state optimization
Skills
Recruiting OperationsTalent Acquisition SystemsRecruiting AnalyticsProgram ManagementProcess AutomationAI in RecruitingData ForecastingHeadcount PlanningChange ManagementPeople Leadership
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