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RipplingRipplingSan Francisco, CA

Product Design Director, IT

Lead the design vision for Rippling's next-generation IT management platform. Unify identity, access, device, and security workflows into an AI-first system that's powerful for admins yet effortless for employees.

Salary not listed
Hybrid8+ YOEProduct Design

About the role

Responsibilities

  • Set the vision and quality bar for Rippling’s IT management platform, making it powerful enough for IT leaders and intuitive enough for every employee
  • Unify fragmented workflows—identity, access, device management, inventory, security, and compliance—into one coherent product with consistent patterns, policies, and reporting
  • Rethink IT workflows for an AI-first world, designing where the system should explain, recommend, automate, or ask for human judgment
  • Make the fundamentals effortless, so everyday tasks like provisioning access, shipping devices, enforcing MFA, managing role changes, and offboarding employees feel automatic rather than administrative
  • Raise the craft bar, shaping experiences that communicate security, control, and observability through every interaction and detail
  • Mentor and grow a world-class design team, running strong critiques, sharpening judgment, and helping designers do the best work of their careers
  • Partner closely with Product, Engineering, Research, and customers to turn complex needs into clear priorities, fast decisions, and measurable business impact

Requirements

  • 8+ years of product design experience, including 5+ years managing and leading design teams
  • A track record of bringing relentless customer focus to high-impact projects and driving strategic business outcomes through design
  • Strong systems thinking, with experience leading the design of integrated suites or ecosystems
  • A strong personal practice using AI tooling to accelerate design thinking, clarify requirements, explore product directions, and improve the quality of your work
  • Excellent written and verbal communication skills, with the ability to build alignment and influence stakeholders from individual contributors to executives
  • Deep collaboration experience with Product, Engineering, and cross-functional partners to drive both strategy and execution
  • Proven success hiring, leading, and scaling design teams at both startups and established companies
  • A history of developing designers and helping them grow to do the best work of their careers

Nice-to-haves

  • Experience designing for IT, security, or enterprise management platforms
  • Background in AI-powered product design and automation workflows

Skills

Product DesignDesign LeadershipSystems ThinkingAI ToolsEnterprise DesignCross-Functional CollaborationTeam MentoringStakeholder ManagementPrototypingUser Research

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