Director, Product Design

Responsibilities

• Lead a Collective (group of multi-disciplinary teams) as a player-coach, managing 2+ direct reports.
• Coach team members in design strategy, continuous discovery, world-class UI design, strategic user-centered research, and usability testing.
• Own and drive the team’s design roadmap, aligning to product area goals and shaping near-term priorities.
• Drive the design vision and strategy for your Collective in collaboration with Product, Engineering, and Research.
• Contribute to long-term vision (6+ months) for the Collective.
• Resolve team-level tradeoffs across scope, speed, and quality; anticipate and mitigate delivery risks.
• Hold team members accountable for delivery quality and address performance gaps.
• Identify and address team health risks such as burnout, unclear ownership, and misalignment.
• Maintain trust under delivery pressure by surfacing and resolving disagreements early.
• Influence cross-functional partners on scope, priorities, and tradeoffs.
• Proactively manage dependencies and sequencing.
• Lead small cross-team efforts with defined scope.
• Improve team-level processes for clearer requirements, better prioritization, and stronger communication.
• Coach designers across multiple Collectives.
• Contribute as an individual designer to learn processes and roadmap.

Requirements

• 3+ years of people management experience for Product Design teams or organizations (must include experience with a consumer product).
• 8+ years of relevant consumer, mobile app design experience.
• Player-coach leadership experience.
• Exceptional eye for detail and aesthetics; shipped mobile app work must be high quality.
• Experience with Figma.
• Experience coaching designers on integrating research into their practice.
• Experience partnering with animators and illustrators.
• Technical acumen and experience designing for complex problems and tools.
• Ability to self-direct and prioritize effectively in a fast-paced startup environment.
• Risk-taker, endlessly curious, expert collaborator, radically scrappy, and team-player.

Nice-to-Haves

• Experience working with Rive.

Compensation and Benefits

• Equity in Fetch.
• 401k match up to 4%.
• Comprehensive medical, dental, and vision plans (including for pets).
• $10,000 per year in education reimbursement.
• Employee Resource Groups focused on diversity and inclusion.
• Flexible PTO plus 9 paid holidays and year-end week-long break.
• 20 weeks paid parental leave for primary caregivers, 14 weeks for secondary.
• $2,000 one-time Calvin Care Cash for new family members.
• Flexible work environment (remote or office).