Account Analyst

What You'll Do

• Develop a foundational understanding of Fluent's inventory offerings, reporting tools, competitive advantages, and internal processes
• Support the account management team in maintaining strong relationships with advertisers and ensuring client satisfaction
• Assist in monitoring client budgets, campaign pacing, and performance metrics, flagging any issues to the Account Manager or Account Director
• Support all client communication touchpoints, including onboarding assistance, pacing reports, performance summaries, and creative change requests
• Help prepare materials for client-facing business reviews, presentations, and campaign recommendations
• Learn to understand client KPIs and communicate them accurately to internal teams for optimization
• Coordinate the campaign onboarding process, liaising with sales, the media/creative team, and the Ops team
• Provide ongoing internal feedback through analysis and optimization notes based on campaign performance data
• Assist in identifying new revenue opportunities
• Conduct regular performance deep-dives across assigned accounts, synthesizing campaign data into structured findings and presenting actionable optimization recommendations
• Support monthly billable reporting collaboration with internal resources for invoicing accuracy

Requirements

• 1–2 years of experience in digital marketing, advertising, or a client-facing support role (internship experience considered)
• Familiarity with digital performance marketing concepts is a plus
• Highly organized with strong attention to detail
• Strong written and verbal communication skills
• Ability to work with large datasets, identify trends, and translate data findings into clear narratives
• Proficiency in Excel (formulas, pivot tables, strong data manipulation), and adopting learnings of AI
• Familiarity with industry tracking or ad platforms is a plus
• Self-motivated with a proactive, team-player attitude
• Eagerness to learn and grow within a fast-paced digital media environment

Benefits

• Competitive compensation
• Ample career and professional growth opportunities
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events