People Ops Manager

Core Responsibilities

Systems & Infrastructure

• Manage and optimize Mercor’s HR systems (HRIS, payroll, benefits administration, and internal data infrastructure)

Own the employee lifecycle

• Onboarding, offboarding, promotions, role changes, and performance review cycles

Policies and procedures

• Establish reliable and scalable HR processes as the company grows

Reporting & analytics

• Headcount, retention, attrition, performance, and planning

Compliance

• Ensure compliance with local employment laws and requirements
• Partner with legal and finance on international payroll compliance and immigration matters
• Manage employment documentation, policies and internal compliance processes

Additional Responsibilities

• Benefits administration: oversee benefits programs and implementation with Mercor’s benefits partner
• HR business partnership: work with leadership teams on performance management, planning, and organizational design
• Employee relations: serve as point of contact for employee relations matters

Compensation

• Base compensation of $140 - 160k
• Generous equity grant and annual performance bonus
• $15K relocation bonus (for moving to the Bay Area)
• $10K housing bonus (if you live within 0.5 miles of our office)
• $1.5K monthly stipend for meals
• Free Equinox membership
• $200 monthly laundry reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, Vision insurance
• 401(k) with company match

What We’re Looking For

• 4 - 7 years of experience in People Operations, HR, or related operational roles in fast-paced, hyper-growth technology companies
• Experience supporting international workforces (e.g. India)
• Exceptional ability to manage ambiguity and instituting structure in a dynamic environment with multiple parallel priorities
• Strong understanding of employment compliance and HR operations
• Systems-oriented – enjoy building processes and infrastructure that scale
• Possesses high integrity and discretion when managing sensitive employee data and situations
• Strong partner to leadership teams and comfortable operating with significant ownership