Senior Solutions Engineer

What You’ll Be Doing

• Join as an early member of a high growth team working together to solve technical and customer problems the right way
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Drive product conversations based on need and problems learned during customer interactions
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

What Makes You a Great Fit

• Ideally located in Greater NYC or Boston Area
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Startup environment requires varied and complex duties needing strong judgment, collaboration, and leadership
• Remote-first company requiring ability to work and collaborate with an international team
• First class written and oral communication skills to collaborate with remote internal teams and worldwide customers
• Skillfully articulate value proposition and technical advantages of products
• Love solving technical challenges and thrive on bringing creative solutions to customers
• Technical mindset and desire to grow technically
• Self-motivated, initiative-driven, creative

Compensation & Rewards

• In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000
• All roles include Restricted Stock Units (RSUs)
• 30 days annual leave policy globally
• 3 days reserved for Grafana Shutdown Days