Head of Business Communications

Responsibilities

• Lead communications strategy for OpenAI’s B2B business, shaping how the company communicates value to customers, partners, and the broader market across industries
• Own press narrative and media engagement, building and maintaining strong relationships with top-tier business, technology, and trade press, and proactively driving coverage that advances OpenAI’s enterprise positioning
• Translate complex product and platform capabilities into clear, credible enterprise narratives that resonate with technical buyers, executives, and decision-makers
• Operate within a pod-based model, partnering closely with other comms leads and marketing counterparts to deliver a unified, coordinated marcomms strategy
• Ensure tight alignment with Marketing, co-developing integrated campaigns, launches, and storytelling that span earned, owned, and social channels
• Advise senior leadership, including the CMO (Business), CRO, and other senior Business leadership, on positioning, messaging, and how to proactively shape industry conversations
• Build and scale the function, including hiring or structuring support across social, content, and programmatic communications as needed
• Drive proactive storytelling, increasing the volume and consistency of high-quality, positive narratives about how OpenAI is transforming work and business
• Partner deeply with customers and GTM teams to bring real-world use cases and impact to life across industries and regions

Requirements

• 15+ years of communications experience, with deep expertise in enterprise / B2B communications in high-growth technology environments
• Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media
• Experience engaging enterprise stakeholders, including CIOs, CTOs, developers, and line-of-business leaders, with the ability to tailor messaging across segments
• Demonstrated ability to operate as a strategic advisor to senior executives, not just an executor of comms plans
• Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing
• Ability to build and scale teams, including structuring complementary capabilities such as social and content under a broader comms strategy
• Sound judgment in high-velocity, high-scrutiny environments, with the ability to prioritize, triage, and lead through ambiguity
• Balance of strategic thinking and execution, with a bias toward action and measurable impact

Nice-to-Haves

• Experience in AI, technology platforms, or high-growth SaaS environments
• Background working with technical and developer audiences