Global Account Manager

What You’ll Do

• Own and grow the client relationship, expanding Temporal’s footprint across new lines of business, teams, and use cases
• Develop and execute a strategic account plan to drive net-new use-case adoption within a large, matrixed enterprise
• Engage software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of workloads
• Navigate complex technical discussions and align Temporal’s capabilities with customer priorities and production realities
• Build and nurture quality relationships across multiple levels of the organization, acting as a trusted advisor throughout the adoption lifecycle
• Partner with customer success, solutions architecture, and product teams to ensure each new use case reaches production and delivers measurable outcomes
• Identify, expand, and close new use-case commitments, driving growth in consumption and breadth of deployment
• Adapt account strategy continuously to the dynamic priorities of a Fortune 15 enterprise in a rapidly evolving market

What You’ll Bring

• Experience developing and executing multi-year account strategies within large enterprise organizations, aligning stakeholders, initiatives, and expansion opportunities into a cohesive growth plan
• Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences
• A proven track record of developing executive relationships
• Demonstrated success selling to software engineers, technical decision-makers, and engineering leaders in complex technical environments
• Ability to navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities
• Demonstrated success driving adoption and scaling revenue within large, matrixed enterprise organizations
• Comfort operating in a fast-paced, high-growth environment with a proactive and adaptable approach
• Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization
• Demonstrated success in consistently achieving or surpassing growth goals
• Experience working with cutting-edge developer tools or infrastructure products
• Familiarity with consumption-based sales models and driving adoption of technical products
• A passion for technology and a deep curiosity for solving complex customer challenges
• Dallas area strongly preferred; regular on-site presence with the customer’s technology teams required

Compensation

• The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split)
• This role is eligible to participate in Temporal's equity plan

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
• $3,600 / Year Work from Home Meals
• $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
• $1,200 / Year Lifestyle Spending Account
• $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
• $74 / Month Reimbursement for Internet
• Calm App Subscription for Mental Health & Wellness