Manages complex IT, network, and cloud contracts, including SLA negotiations, licensing transitions, vendor compliance, renewals, and cost optimization. The role requires 3–5 years of relevant experience, a bachelor's degree, and knowledge of cloud infrastructure, CLM platforms, ERP systems, and technology risk.
110k – 135k/yr
On-site5+ YOERevenue Operations
About the role
Responsibilities
Negotiate and draft complex service-level agreements (SLAs) covering uptime, latency, and mean time to repair (MTTR).
Manage transitions from legacy perpetual licenses to subscription-based cloud models across Azure, AWS, and Google Cloud.
Ensure vendor agreements comply with GDPR, CCPA, SOC 2, and internal security standards.
Monitor cloud consumption to eliminate unused licenses and inactive instances and drive cost savings.
Manage contract timelines and co-terminous renewal structures.
Enforce SLA compliance and negotiate credit claims when vendors miss performance or uptime commitments.
Maintain accurate inventories of physical hardware assets, including routers, switches, and servers, and software licenses.
Partner with technical, legal, financial, security, and executive stakeholders to translate technical requirements into business terms.
Requirements
3–5 years of dedicated experience in IT procurement, technology vendor management, or legal contract administration.
Bachelor's degree in Business, Law, Information Technology, or a related field.
Deep understanding of public and private cloud infrastructure, virtualization, and network security concepts.
Hands-on experience with contract lifecycle management (CLM) platforms and enterprise ERP tools such as SAP or Oracle.
Understanding of intellectual property rights, liability limitations, and data processing agreements (DPAs).
Demonstrated ability to translate complex technical concepts into clear, business-focused terms.
Nice-to-Haves
Certified Professional Contract Manager (CCCM) certification.
Foundational cloud certification, such as AWS Certified Cloud Practitioner.
Experience managing data center hardware procurement alongside cloud software contracts.
Compensation & Benefits
Compensation of $110,000–$135,000 plus bonus.
Restricted Stock Units included in offers.
Paid time off, paid holidays, and leave programs.
Health, dental, and vision insurance.
Employer HSA contributions.
Paid parental leave and life insurance.
Short- and long-term disability coverage.
Professional development and tuition reimbursement.
Mental health and wellness support.
Commuter benefits and cell phone stipend.
401(k) plan with company match up to 4% of salary.
Volunteer time off.
Global travel insurance and emergency assistance.
Daily meals allowance and location-specific programs.
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