Customer Account Executive, Enterprise
Drives retention and growth for strategic enterprise customers by owning renewals and closing expansion opportunities. Requires sales experience, commercial acumen, data analysis, and cross-functional collaboration in a fast-paced environment.
Skills & Requirements
- At least 1 year in Sales role
- Proven experience owning and executing complex renewal motions end-to-end
- Demonstrated ability to identify, build, and close upsell and cross-sell opportunities within an installed base
- Strong commercial acumen, including pricing strategy, negotiation, and deal management
- Ability to analyze customer data and translate insights into actionable plans
- High level of organization with strong pipeline management and forecast accuracy
- Experience working cross-functionally with Sales, Customer Success, Product, and Support teams
- Ability to manage multiple accounts and priorities in a fast-paced, high-growth environment
- Strong communication skills with experience navigating multiple stakeholders, including executive audiences
- Trusted advisor mindset with the ability to balance customer advocacy and commercial outcomes
- Proactive, ownership-driven approach with a focus on execution and results
Compensation
OTE Range: $140,000 - $165,000 (based at San Francisco headquarters; varies by location and performance)
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