Clinical Lead, Skilled Nursing

Responsibilities

Clinical Relationship Leadership (SNF Vertical)

• Serve as Sage's primary clinical partner for SNF customers
• Build and maintain trusted relationships with Directors of Nursing, Administrators, regional clinical leaders, and frontline staff
• Identify and develop clinical champions and convert skeptics into advocates through hands-on partnership
• Lead regular clinical engagement cadences across pilot and expansion sites
• Represent Sage's clinical expertise in enterprise conversations

Clinical Outcomes Ownership

• Define, measure, and communicate the clinical impact of Sage deployments
• Establish baseline clinical metrics and success criteria in partnership with customer leadership
• Monitor and interpret outcomes including hospital readmissions, response times, staffing efficiency, and quality indicators
• Partner with the Head of Clinical and Data teams to develop SNF-specific dashboards and reporting frameworks
• Translate outcomes into credible clinical narratives for facility, regional, and executive stakeholders support customer retention and expansion

Clinical Proof Points & Expansion Support

• Develop clinical case studies, outcome summaries, and impact narratives
• Present results to facility and regional leaders to support pilot conversion and portfolio expansion
• Partner with Growth and Sales teams to reinforce clinical differentiation in enterprise deals

Product and Market Insight

• Observe care delivery workflows and recommend practical improvements to support sustained usage
• Provide structured feedback to Product and Customer Success teams on clinical workflow, adoption barriers, and feature needs
• Surface emerging market insights and operator priorities to inform Sage's SNF strategy

Minimum Qualifications

• RN with 5+ years experience, including direct SNF or post-acute care delivery and at least 1–2 years in a clinical success, implementation, or advisory capacity
• Deep familiarity with the regulatory landscape: CMS, PDPM, 5-Star Quality Rating System, hospital readmission reporting
• Expertise in clinical data analysis and synthesis: interpreting complex data and translating it into accurate, compelling narratives for executive-level customer presentations
• Proven ability to build trust with clinical stakeholders quickly (this person earns credibility through clinical fluency and follow-through, not rapport alone)
• Comfort working in technology-enabled care environments, including dashboards, reporting tools, and clinical analytics platforms

Preferred Qualifications

Clinical & Industry Experience

• Experience working for a healthcare technology vendor, consultant, or managed services company
• Familiarity with leading SNF EMR platforms
• Prior leadership experience in clinical operations

Data & Analytics

• Comfort with BI tools (Tableau, Looker, or similar)
• Experience building or contributing to clinical quality improvement initiatives with measurable outcomes
• Familiarity with MDS assessment processes and how they connect to quality metrics

Relationship & Growth Skills

• Experience presenting to C-suite or regional operations leaders in a customer-facing or internal strategy context
• Track record of building clinical champions inside complex, matrixed organizations
• Prior involvement in sales support, pilot programs, or implementation work

Startup & Operational Fit

• Comfort operating without established playbooks
• Experience in a high-growth or early-stage company where the role evolved quickly

Benefits and Pay

• Expected annual salary range: $130,000–$170,000 USD, depending on expertise, experience, and interview performance
• Competitive base compensation with stock options
• Fully-paid health, dental, vision insurance, premium primary/urgent care, online medical providers
• Take as you need time off, 7 paid holidays, company-wide winter break