Account Manager
Manage client relationships, drive satisfaction and retention, resolve escalated issues, and identify product gaps for healthcare clients. Requires 3-5 years of account management experience in healthcare.
Client Services Lead, Enterprise Partnerships
Lead high-touch client services and strategic partnerships for enterprise clients in ad-tech, focusing on audience data activation, measurement solutions, and cross-functional collaboration. Requires 5+ years in digital advertising with strong analytical and project management skills.
Chicago, ILNew York, NYAccount ManagementOnsite5+ YOE
About the role
Preferred Qualifications
- 5+ years of experience in digital advertising, with a strong focus on audiences, measurement and insights
- Deep knowledge of DSPs and ad platforms, audience targeting and measurement offerings, particularly within our enterprise partnerships list
- Proven track record of managing and scaling key partnerships
- Proven experience developing scalable playbooks, sales collateral, and operational workflows that enable non-technical teams to successfully sell and service complex data products
- Strong analytical skills with the ability to interpret campaign and audience performance, providing actionable recommendations, client communication and measurement reporting
- Exceptional project management skills and the ability to juggle multiple high-priority initiatives
- Experience with pre-sale feasibility checks, partner enablement and technical troubleshooting
- A consultative approach to upselling data activation and measurement solutions
- Proficiency in Excel (Pivot Tables, VLOOKUPs, data analysis) and BI tools (Looker, Tableau, or similar)
Responsibilities
High-Touch Partner Engagement and Optimization
- Act as the primary point of contact for platform partners, ensuring a seamless experience with Attain’s data and measurement offerings
- Provide dedicated support for ongoing campaigns, ensuring clients maximize value from Attain’s audience and measurement solutions
- Review campaign and audience performance regularly, providing proactive insights and recommendations for optimization
Cross-Functional Collaboration and Partner Enablement
- Work closely with Product and Engineering teams to ensure seamless integrations and resolve technical issues
- Lead education sessions and enablement workshops for Attain’s audience and measurement solutions within partner teams
- Collaborate with the broader Client Services team to standardize processes and scale best practices
Strategic Growth and Expansion
- Identify upsell opportunities for additional audience segments, measurement solutions, and deeper integrations
- Build case studies and success stories to reinforce Attain’s value proposition in-market
- Support outbound go-to-market initiatives with sellers to expand adoption within our enterprise partners
Feasibility Checks and Pre-Sale Support
- Evaluate data availability, audience feasibility, and measurement suitability for incoming RFPs from enterprise partners
- Collaborate with internal teams (Product, Engineering, and Sales) to identify solutions that align with client needs
- Troubleshoot potential data activation or measurement challenges before launch
Skills
DspsAudience TargetingMeasurementExcelLookerTableauProject ManagementData AnalysisPartner EnablementPre-Sale Support
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