Skip to content
NavanNavanUnited States

Senior Manager, Travel Services

Senior Manager leading 24x7 Travel Experience operations teams at Navan. Oversees cost-effective operations, process improvement, compliance, KPI achievement, staff management, and customer service quality in the travel/BPO sector.

Salary not listed
On-site12+ YOEOther

About the role

What You’ll Do

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Help the organization’s processes remain legally compliant
  • Formulate strategic and operational objectives
  • Perform quality controls and achieve KPIs
  • Recruit, train and supervise staff
  • Find ways to increase quality of customer service

What We’re Looking For

  • MBA/Masters from a reputed university
  • 12+ years of work experience in a reputed MNCs
  • Result driven, Data Driven, experience in Change Management
  • Min 5 years of experience in managing a team of “Managers”
  • PMP certified will be an added advantage
  • Familiar with travel industry will be an advantage
  • Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills
  • BPO and Travel Experience would be an added advantage

Skills

operations managementChange ManagementTeam Managementkpi managementpmptravel industry knowledgebpo experience

Similar roles

Stripe

Investment Lead

StripeNew York, NY +1

Lead sourcing, diligence, execution, and portfolio management of biotech investments and grants in broad-spectrum preventatives for respiratory viruses. Requires MD/PhD in immunology/infectious disease plus 5+ years biotech investing or equivalent, strong scientific and strategic skills.

Salary not listed
Remote5+ YOEOther
Upstart

Compliance & Controls Manager, Growth

UpstartUnited States

Serve as a first-line compliance partner embedded with Upstart's Growth team, reviewing marketing campaigns, customer communications, and product launches for regulatory compliance (UDAAP, fair lending, etc.) while building scalable review frameworks and processes to enable responsible business growth in a fintech environment.

145k – 201k/yr
Remote7+ YOEOther
Onebrief

Contract Manager

OnebriefUnited States

Administer a portfolio of complex federal government contracts throughout the post-award lifecycle. Partner with Program Management, Finance, Legal and government stakeholders to manage modifications, risks, deliverables and compliance for strategic initiatives.

126k – 154k/yr
Remote7+ YOEOther
Crusoe

Senior 3PL Relationship Manager

CrusoeDenver, CO +2

Senior 3PL Strategy & Relationship Manager responsible for designing and managing a centralized third-party logistics network for Crusoe's data center infrastructure. Requires 5+ years in strategic logistics or supply chain, with expertise in inventory fungibility, tax implications, and cross-functional coordination in high-growth tech environments.

155k – 185k/yr
On-site5+ YOEOther
GitLab

Senior Internal Auditor

GitLabUnited States

Senior Internal Auditor assessing technology risks and strengthening controls for SOX compliance, cloud infrastructure, AI/ML systems, and DevSecOps practices. Requires experience with IT audits, control frameworks, cybersecurity, and relevant certifications.

86k – 146k/yr
Remote5+ YOEOther