CognitionSan Francisco, CAMar 26

Customer Marketer

Creates compelling customer stories and co-marketing campaigns showcasing AI agent impact across industries. Builds customer relationships, produces multi-media content, and supports sales with proof points. Requires 2+ years marketing experience and strong storytelling skills.

Salary not listed

On-site2+ YOEProduct Marketing

About the role

Responsibilities

Build and nurture relationships with customers
Create co-marketing campaigns that are mutually beneficial, to both the customer, and to Cognition
Produce compelling customer stories across multiple media including video, longform content, event talks, and photography
Overhaul our customer story hub on our website to be more visually compelling and navigable
Develop industry-specific proof points and materials for our industry sales teams
Partner with Revenue Marketing to amplify customer stories across a variety of channels, including events, email, and paid digital channels
Manage production agencies for campaign creation
Build relationships with sales reps who own accounts to shepherd stories across the finish line
Enable sales reps on using stories to close deals

Requirements

2+ years in B2B / B2C marketing or demand gen experience, or in a role that involves community and storytelling (like early-stage venture)
Excellent written and verbal storytelling abilities
Track record of creating compelling content across mediums
Natural ability to build relationships with customers
Ability to go deep enough technically to tell engineering stories - but you don’t need to be deeply technical, yourself
Highly organized and good at wrangling stakeholders
Desire to work hard
Willingness to travel onsite to customers for shoots, around the US and internationally

Skills

StorytellingContent CreationCo-MarketingVideo ProductionEvent MarketingEmail MarketingPaid Digital MarketingCustomer Relationship ManagementStakeholder ManagementWebsite Development

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