Manages strategic accounts for Absorb LMS by building executive relationships, creating expansion plans, and driving upsell/cross-sell opportunities to closed-won deals. Requires 7+ years in technology sales, strong communication, and expertise in CRM tools like Salesforce.
Salary not listed
Remote7+ YOEAccount Management
About the role
Responsibilities
Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts
Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities
Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won
Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won
Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape
Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth
Work with existing Customer Success resources to identify risk and mitigate churn wherever possible
Use customer and prospect contact activities tools and systems, and update relevant information held in these systems
Monitor and report on market and competitor activities and provide relevant reports and information
Requirements
Strong background in technology sales and client management with a minimum 7+ years of experience
Ability to become a trusted advisor to senior leaders within client organizations
Very strong business communication skills (written and verbal)
Experience working with a global client base
Ability to travel for business when required
Strong internal team player
Preferred
Post-secondary degree – business undergraduate degree or MBA
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