Deployed Strategist

Responsibilities

• Run deep process discovery with customers — break down complex, ambiguous, cross-system problems and decide what's actually worth solving
• Translate messy customer needs into concrete requirements, then drive them to delivered outcomes on the Tessera platform
• Filter signal from noise: discern what really matters in a room full of competing stakeholders and conflicting asks
• Partner with GTM to frame technical boundaries in sales engagements and produce technical collateral, including Statements of Work
• Iterate with customers and cross-functional partners to drive adoption from pilot to full production
• Carry field signal back to Product and Engineering, helping shape what we build
• Build durable customer relationships and proactively surface new automation opportunities throughout each engagement
• Lead training and workshop sessions on-site to upskill customers on the platform

Requirements

• 2+ years in a high-ownership, customer-facing role — Deployed Strategist, Technical Consultant, Solutions/Sales Engineer, Product Manager, or Solution Architect at a high-growth startup or technology firm
• Technical fluency to reason about software systems, read architecture, and hold your own with engineers and customer technical leads
• A track record of taking ambiguous, high-stakes problems from zero to delivered
• Strong communication with both technical and non-technical stakeholders
• The ability to operate effectively under ambiguity and fast-moving deployments
• An ownership mentality and the willingness to do whatever it takes to get a deployment over the line
• A history of learning hard things fast and operating outside your original lane

Nice-to-Haves

• Founder experience