Senior Mechanical and Industrial Design Engineer

Responsibilities

Industrial design

• Lead ideation and concept development through hand sketching, digital sketching, and physical foam or 3D-printed models.
• Define the visual and tactile design language for Terminal hardware, including proportion, form, surface transitions, button feel, and product character.
• Produce photorealistic product renders using KeyShot or similar tools.
• Define and manage color, material, and finish (CMF) specifications with suppliers.
• Manage packaging design and qualify final deliverables and the unboxing experience.
• Apply ergonomics and human factors principles to create intuitive, comfortable products.
• Maintain visual consistency and brand coherence across the Terminal hardware family.

Mechanical engineering

• Design mechanical components and assemblies using Creo or SolidWorks.
• Create mechanical designs and drawings, assess manufacturability, and resolve technical problems.
• Lead tolerance analysis, computer-aided engineering (CAE), finite element method (FEM) simulations, design of experiments (DOE), and physical prototyping.
• Analyze and verify mechanical designs, identify risks, and propose mitigations.
• Manage bill of materials (BOM) cost and mechanical design schedules.
• Prepare BOMs, component specifications, and support failure mode and effects analysis (FMEA) activities.
• Review design fixtures and calibration processes for high-precision mechanical assemblies.
• Verify and qualify components during first-article builds and participate in pilot production.
• Produce engineering specifications, design-for-excellence (DFx) guidelines, technical reports, and gate-review packages.
• Partner with Quality and Reliability teams on validation and hardware durability.
• Support PCI and regulatory compliance and certification activities.

Requirements

• Bachelor's degree in Mechanical Engineering, Industrial Design, or a closely related field.
• 8+ years of hands-on product design experience spanning mechanical engineering and industrial design.
• Portfolio of consumer or commercial hardware products, including consumer-grade plastic enclosures for handheld products from concept through mass production.
• Ability to communicate design concepts through hand or digital sketching and define CMF specifications with suppliers.
• Strong understanding of manufacturing and mechanical production processes, including DFM, tooling, and production.
• Proficiency with mechanical CAD software; Creo is required and SolidWorks is a plus.
• Expertise in detailed 2D drawings, geometric dimensioning and tolerancing (GD&T), and tolerance analysis.
• Familiarity with mold design, first-article inspection (FAI), process capability (Cpk) analysis, and supplier and factory relationships.
• Strong written and spoken English and Mandarin communication skills.
• Willingness to travel internationally, including to Hong Kong and mainland China.

Nice-to-haves

• KeyShot, VRED, or Blender.
• Experience maintaining design language across a multi-SKU hardware family or accessory ecosystem.
• Ergonomics methodologies, grip studies, anthropometric data, and usability evaluations for handheld devices.
• Point-of-sale hardware, payment terminals, or consumer electronics peripherals.
• PCI hardware requirements, material properties, and associated manufacturing processes.
• Thermal calculations and plastic material properties.
• Mechanical simulation tools and metal-part design.
• Presenting design rationales to cross-functional and executive audiences.