Senior Manager, Integrations Consulting

What you’ll do

• Lead and scale a Technical Consulting team responsible for designing, implementing, and troubleshooting complex integrations using iPaaS tools like Workato and Kombo
• Drive AI adoption across the team to automate workflows, increase efficiency, and keep up with customer demand
• Establish technical standards, best practices, and guide the team's build-versus-buy and partner-versus-internal decisions
• Develop the team's technical bench and oversee SI onboarding and certification to ensure high-quality standards regardless of who is building the integration
• Collaborate with Product and Engineering on connector roadmaps and technical feasibility for custom builds
• Partner with Pre and Post-sales teams (AE/AM) to scope integrations work for new and existing business
• Manage deep technical escalations, quickly de-escalating friction for customers and partners
• Additional projects and responsibilities as business needs require

You should have

• 7+ years in technical consulting, solutions engineering, or integrations-focused implementation roles in a B2B SaaS environment
• 3+ years in a people management
• Hands-on experience architecting and/or overseeing integrations using iPaaS tools (Workato, Kombo, or similar)
• A track record of shipping integrations at scale, rather than just one-off custom builds
• Demonstrated proficiency in driving AI adoption to automate workflows and create an environment of experimentation
• A bachelor's degree in computer science, engineering, information systems, or a related technical field, a plus
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply