Junior Billing and Accounts Receivable Specialist

Key Responsibilities

• Monitor outstanding balances, proactively follow up on overdue accounts, and collaborate with customers to address payment concerns. This includes sending account statements, partnering with Customer Success Managers to resolve issues, and keeping detailed, up-to-date records of collections activities and documentation.
• Handle large volumes of AR and tailor collection methods based on customer responses or lack thereof.
• Prepare and distribute complex accounts receivable invoices for customers using billing platforms like Subscript, NetSuite, and other relevant tools.
• Create customized customer invoices for submission through third-party billing portals.
• Maintain up-to-date customer information in Salesforce, NetSuite, and other billing solutions.
• Assist with billing portal registrations and compliance efforts by coordinating with customers and, when necessary, collaborating with the legal team, customer success team, and insurance broker.

Requirements

• Bachelor’s degree preferred; major in accounting, finance, economics, mathematics, or a related field preferred.
• Minimum 2+ years of relevant experience in billing and accounts receivable; high-growth enterprise, SaaS experience preferred.
• Experience with accounting ERP systems in previous role(s) (NetSuite and Salesforce experience preferred).
• Proficiency in Microsoft Office and Google Suite applications, with advanced skills in Excel.
• Direct and clear communicator, both written and verbal. Not afraid to speak up.
• Strong problem-solving skills and an interest in continuous process improvement.
• Comfortable handling and analyzing large datasets, including 100,000+ transactions.

Benefits & Compensation

• Equity in the company in the form of stock options.
• Medical, Dental and Vision premiums covered at 100%.
• Fully paid parental leave.
• Commuter benefits.
• 401k benefits.
• Monthly fitness stipend.
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch.
• Fun company social events through our Elise and the City program.
• Unlimited vacation and paid holidays.
• Relocation packages from outside of the Greater NYC metro area.

Job Compensation Range: The salary range for this role is $63,000 - $70,000, based on experience. EliseAI offers a competitive total rewards package which includes base salary, equity and a comprehensive benefits & perks package.