Payments Analyst responsible for end-to-end payment operations, exception resolution, financial reporting, and process improvement across multi-state education funding programs. Reports to the CFO and requires 1-2 years of finance/ops experience with strong attention to detail.
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About the role
Payments
Ensure every payment flow balances and clears successfully — across state disbursements, family wallets, and vendor payouts
Investigate and resolve payment exceptions — returned ACH, misdirected payments, failed disbursements
Build and continuously improve the financial and operational records and systems that keep programs running
Reporting & Analysis
Analyze payment and operational data to identify trends, anomalies, and issues
Monitor KPIs and surface issues before they escalate
Support ad hoc analysis requests from leadership
Process & Playbooks
Hunt for inefficiencies, eliminate unnecessary manual work, and build processes that scale
Build the playbooks that make Odyssey's payment operations more scalable and resilient
What We’re Looking For
Required
1–2 years of experience in finance, accounting, operations, analytics, or a related role
Exceptional attention to detail — you catch things others miss
Genuinely curious — you ask why things work the way they do and want to understand the business, not just the task in front of you
Low ego, high output — you're willing to do the unglamorous work, learn fast, and build from the ground up
Strong Excel or Google Sheets skills
Excellent communication and follow-through
Highly dependable and proactive
Preferred
Experience with payments or transaction data workflows
Familiarity with BI or reporting tools (Looker, Metabase, Tableau, etc.)
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