Technical Education Specialist
Technical education specialist who builds practical learning content, leads customer workshops and demonstrations, and translates evolving Notion capabilities into effective workflows. The role requires technical fluency, customer-facing credibility, hands-on product experimentation, and comfort using AI.
About the job
Responsibilities
- Author technically rigorous Notion Academy content, implementation guides, and Help Center resources.
- Teach customers through video, live webinars, and workshops, demonstrating real workflows and troubleshooting problems in real time.
- Explore and build with new Notion capabilities to identify high-value use cases and prioritize educational workflows.
- Experiment with adaptive, contextual learning experiences powered by AI.
- Use product adoption signals to measure the impact of technical education and improve learning content.
- Develop reusable standards that help the team deliver effective technical education at scale.
Requirements
- Hands-on, builder-oriented approach to learning new product features.
- Ability to navigate technical content, including reading technical architecture documentation, identifying outdated information, and collaborating with engineers on updates.
- Credibility and comfort teaching, building, and troubleshooting in front of customers.
- Active use of AI to build, learn, and teach technical proficiency.
- Ability to quickly understand new product features, identify customer value, and translate capabilities into practical use cases.
Nice-to-haves
- Notion product expertise.
- Experience in a customer-facing technical role such as solutions architecture, sales engineering, developer relations, or technical enablement.
Compensation
- New York City base salary: $118,000–$147,000 per year.
Skills
Notion, Technical Education, Technical Writing, Workshops, Webinars, Customer Training, Solutions Architecture, Sales Engineering, Developer Relations, Technical Enablement, Artificial Intelligence
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