Business Operations & Strategy Manager
Leads cross-functional strategic initiatives including pricing, market analysis, and process improvements at a high-growth B2B SaaS company. Requires 2-5 years in analytical roles with strong problem-solving and stakeholder alignment skills.
Responsibilities
- Own and execute high-priority, cross-functional initiatives from problem definition through implementation
- Drive pricing & packaging decisions and initiatives (e.g., plan migrations) by combining market context with data-driven analysis and recommendations
- Conduct strategic analyses including TAM sizing, competitive landscape, and growth driver identification (e.g., attractiveness of new verticals, product capabilities, etc.)
- Improve core business processes (e.g., planning cycles, OKRs, internal workflow automation) to increase clarity and execution across teams
- Operate as a generalist — stepping into new problem spaces quickly and building structure where none exists
Requirements
- 2–5 years of experience in a highly analytical, strategic role in professional services (e.g., management consulting, investment banking, investing) and/or high-growth startups
- Strong structured and hypothesis-driven problem solving, with comfort leveraging data to make decisions
- Excellent cross-functional program leadership — you can align stakeholders, define milestones, and remove blockers in order to drive projects end-to-end and deliver outcomes in an ambiguous environment
- Ability to move between strategy and execution — you’re as comfortable building a lightweight model and recommending a strategy as you are diving into details to drive a project forward
- Clear, concise executive communication (written and verbal), including slide craft and narrative building
- Bias toward action, high attention to detail, and a growth mindset; curiosity about AI tools and workflows and interest in building foundational systems and processes as the company scales
Nice-to-Haves
- Experience with B2B SaaS
- Pricing & Packaging experience
- Familiarity with SQL or willingness to learn
- Mix of professional services + operating role experience
Compensation & Benefits
- Competitive salary
- Equity (post-series D, backed by top VCs)
- Private health insurance (options at no cost)
- Paid parental leave
- Flexible time off
- Mental health support
- Family planning support
- $100/month Lifestyle Stipend
- Wellness Days
- Winter Break (offices closed Christmas to New Year's)
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