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Business Operations Manager

Owns financial modeling, analytics, and process optimization for fleet management and AV operations. Builds predictive models, monitors performance, supports month-end close, and partners cross-functionally to drive efficiency at a rideshare fleet company. Requires 5+ years experience and advanced Excel skills.

89k – 111kNashville, TNBusiness OperationsHybrid5+ YOE

About the role

Responsibilities

Financial Modeling & Analytics

  • Develop a deep understanding of the key operational and financial flows across our business — spanning fleet management, rental operations, vehicle remarketing, and our expansion into autonomous vehicles — to build and maintain complex financial models that forecast P&L impacts with accuracy.
  • Analyze performance trends across business lines, identifying patterns and drivers that inform strategic decisions around cost optimization, revenue enhancement, and operational efficiency.
  • Monitor industry conditions, market dynamics, and competitive landscape to proactively surface risks and opportunities; translate external insights into actionable recommendations for leadership.
  • Produce and present regular performance reporting with clear attribution of forecast to actual variances, emerging trends, and areas of opportunity to improve margins and reduce cost.

Business Operations & Process Ownership

  • Own and optimize core business processes across fleet operations, vendor management, and financial operations
  • Review actual spend against forecast on a recurring basis, identifying variances and driving root-cause analysis
  • Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally
  • Build and maintain dashboards, reports, and tracking mechanisms that give leadership real-time visibility into fleet health and financial performance
  • Drive and support automation of manual processes.
  • Develop business processes to achieve financial goals.
  • Work on ad hoc strategic and operational projects as needed.

Month-End Close & Financial Operations

  • Support month-end close deliverables including fleet/operational reporting, accruals, reconciliations, and variance analysis
  • Partner with FP&A, Treasury, and Accounting to ensure accurate and timely financial reporting
  • Develop and document standard operating procedures for recurring financial and operational workflows

AV Fleet Operations Support

  • Support the financial and operational buildout of Flexdrive’s AV fleet management infrastructure as we scale deployments with partners
  • Develop cost-per-mile models, depot cost analyses, and unit economics frameworks for AV operations
  • Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans into financial projections

Cross-Functional Partnership

  • Serve as the connective tissue between Business Operations, Finance, Fleet Operations, and external partners
  • Partner with cross-functional stakeholders to drive operational efficiency, cost optimization, and process improvement
  • Communicate financial insights and recommendations clearly to both technical and non-technical audiences

Experience

  • Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field
  • 5+ years of experience in business operations, financial planning & analysis, or a related analytical role—ideally in the automotive industry with exposure to autonomous vehicles
  • Advanced proficiency in Excel/Google Sheets including complex financial modeling, scenario analysis, and data manipulation
  • Strong foundation in accounting principles, financial reporting, and variance analysis
  • Experience with month-end close processes, accruals, and reconciliation workflows
  • Demonstrated ability to build and maintain financial models from scratch in a fast-paced, evolving environment
  • Excellent communication skills with the ability to present complex analyses to senior leadership
  • Comfort operating in ambiguity and building processes where none exist
  • Excellent written and verbal communication skills, with the ability to distill complex analyses into clear, executive-ready insights
  • Exceptional attention to detail and a track record of producing accurate, reliable analytical work
  • Ability to manage multiple high priority demands simultaneously; ability to achieve success in situations with high degrees of variation and complexity

Bonus Points

  • Experience in fleet management, rideshare, rental, or autonomous vehicles
  • Familiarity with vehicle remarketing, wholesale markets, or fleet lifecycle economics
  • Experience with BI tools (Tableau, Looker, Mode) or SQL for ad-hoc data analysis
  • Proficient in Salesforce generating and customizing reports and dashboards
  • Background working in a high-growth or startup environment where you built systems from zero
  • Background working on cross-functional initiatives that required aligning operational, financial, and strategic objectives
  • MBA or CPA

Benefits

  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan with company match to help save for your future
  • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Subsidized commuter benefits
  • Monthly Lyft credits and complimentary Lyft Pink membership

Skills

ExcelGoogle SheetsFinancial ModelingSQLTableauLookerModeSalesforceBI ToolsAccounting Principles

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