Business Operations Manager

Responsibilities

Financial Modeling & Analytics

• Develop a deep understanding of the key operational and financial flows across our business — spanning fleet management, rental operations, vehicle remarketing, and our expansion into autonomous vehicles — to build and maintain complex financial models that forecast P&L impacts with accuracy.
• Analyze performance trends across business lines, identifying patterns and drivers that inform strategic decisions around cost optimization, revenue enhancement, and operational efficiency.
• Monitor industry conditions, market dynamics, and competitive landscape to proactively surface risks and opportunities; translate external insights into actionable recommendations for leadership.
• Produce and present regular performance reporting with clear attribution of forecast to actual variances, emerging trends, and areas of opportunity to improve margins and reduce cost.

Business Operations & Process Ownership

• Own and optimize core business processes across fleet operations, vendor management, and financial operations
• Review actual spend against forecast on a recurring basis, identifying variances and driving root-cause analysis
• Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally
• Build and maintain dashboards, reports, and tracking mechanisms that give leadership real-time visibility into fleet health and financial performance
• Drive and support automation of manual processes.
• Develop business processes to achieve financial goals.
• Work on ad hoc strategic and operational projects as needed.

Month-End Close & Financial Operations

• Support month-end close deliverables including fleet/operational reporting, accruals, reconciliations, and variance analysis
• Partner with FP&A, Treasury, and Accounting to ensure accurate and timely financial reporting
• Develop and document standard operating procedures for recurring financial and operational workflows

AV Fleet Operations Support

• Support the financial and operational buildout of Flexdrive’s AV fleet management infrastructure as we scale deployments with partners
• Develop cost-per-mile models, depot cost analyses, and unit economics frameworks for AV operations
• Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans into financial projections

Cross-Functional Partnership

• Serve as the connective tissue between Business Operations, Finance, Fleet Operations, and external partners
• Partner with cross-functional stakeholders to drive operational efficiency, cost optimization, and process improvement
• Communicate financial insights and recommendations clearly to both technical and non-technical audiences

Experience

• Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field
• 5+ years of experience in business operations, financial planning & analysis, or a related analytical role—ideally in the automotive industry with exposure to autonomous vehicles
• Advanced proficiency in Excel/Google Sheets including complex financial modeling, scenario analysis, and data manipulation
• Strong foundation in accounting principles, financial reporting, and variance analysis
• Experience with month-end close processes, accruals, and reconciliation workflows
• Demonstrated ability to build and maintain financial models from scratch in a fast-paced, evolving environment
• Excellent communication skills with the ability to present complex analyses to senior leadership
• Comfort operating in ambiguity and building processes where none exist
• Excellent written and verbal communication skills, with the ability to distill complex analyses into clear, executive-ready insights
• Exceptional attention to detail and a track record of producing accurate, reliable analytical work
• Ability to manage multiple high priority demands simultaneously; ability to achieve success in situations with high degrees of variation and complexity

Bonus Points

• Experience in fleet management, rideshare, rental, or autonomous vehicles
• Familiarity with vehicle remarketing, wholesale markets, or fleet lifecycle economics
• Experience with BI tools (Tableau, Looker, Mode) or SQL for ad-hoc data analysis
• Proficient in Salesforce generating and customizing reports and dashboards
• Background working in a high-growth or startup environment where you built systems from zero
• Background working on cross-functional initiatives that required aligning operational, financial, and strategic objectives
• MBA or CPA

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership