Strategy & Operations
Own end-to-end customer implementations and support operations for a connectivity platform. Partner with customers to design support motions, analyze performance data, and feed insights back to product and engineering.
Business Analyst, FCM
Business Analyst supporting FCM Operations, Risk & Compliance at a futures brokerage. Gathers requirements, documents workflows, coordinates UAT, and builds operational dashboards for regulatory and risk reporting.
140k – 190kChicago, ILBusiness OperationsHybrid3+ YOE
About the role
Responsibilities
- Gather, document, and validate business requirements for FCM operational and technology initiatives, including user stories, process flows, and functional specifications
- Partner with FCM Operations to document end-to-end workflows—including onboarding, order routing, clearing, settlement, and margin—and identify process improvement opportunities
- Support the FCM Risk function by maintaining policy and procedure documentation, control frameworks, and audit-ready records in line with NFA and CFTC requirements
- Coordinate UAT, defect tracking, and go-live validation for FCM systems and tooling in partnership with Engineering and Product teams
- Build and maintain operational dashboards and KRI reporting to support the Risk Committee, senior management, and regulatory submissions
- Conduct data analysis and research to surface operational trends, risks, and opportunities across FCM business lines
- Support readiness activities for new product launches and exchange/DCO memberships, including documentation of operating procedures and controls
- Facilitate cross-functional working sessions and serve as a liaison between business stakeholders and technical teams
Requirements
- 3+ years of relevant experience in business analysis, operations, or strategy within financial services; experience at or supporting a Futures Commission Merchant, broker-dealer, or fintech preferred
- Working knowledge of futures clearing, settlement, margin, and order management concepts
- Ability to write clear business requirements, process documentation, and functional specifications
- Experience supporting technology projects through requirements gathering, UAT, and go-live activities
- Strong written and verbal communication skills with the ability to work effectively across business and technical teams
- Familiarity with NFA and CFTC regulatory frameworks
Compensation & Benefits
- Salary range: $140,000 - $190,000 USD
- Annual target bonus of 15% (50% individual performance, 50% company/team performance)
- 401k with up to 3.5% company match
- 18 days PTO per year + 7 paid holidays
- Health, vision, dental coverage
- Life and disability insurance covered 100% by company
- Paid parental bonding leave
- 1 service day annually
- 20 additional flex remote days annually + 5 company-wide office-optional weeks
Skills
Business AnalysisRequirements GatheringProcess DocumentationUat CoordinationData AnalysisDashboard ReportingFutures ClearingMargin ManagementNfa RegulationsCftc Regulations
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