IroncladSan Francisco, CALead and develop a team of Adoption Strategists to drive AI platform adoption for enterprise clients at Ironclad. Focus on coaching, process building, metrics ownership, and hands-on support for complex accounts, requiring 6+ years experience including people management and enterprise AI platform expertise.
Lead value realization planning and AI-powered tooling for strategic enterprise accounts, partnering with CS, Sales, and Solutions teams to quantify and drive measurable customer outcomes and revenue growth.
Strategic Customer Success Manager responsible for owning relationships with key bank, credit union, and fintech accounts. Onboard clients, provide consultative fraud and identity expertise, drive business goals, share insights with internal teams, and support pre/post-sales activities. Requires 7-9 years in fraud/identity customer success or account management.
Serve as trusted partner to Lumos's largest enterprise customers, driving onboarding, adoption, expansion, renewals, and retention for the Autonomous Identity Platform while influencing product roadmap with customer insights.
Serve as the primary post-sales point of contact for Enterprise customers, driving onboarding, adoption, value realization, and renewals. Requires 5+ years in customer-facing roles with domain knowledge in security, containers, and DevSecOps.
Own and architect Console's enterprise customer enablement function from the ground up, building onboarding, training, documentation, and scalable learning experiences for AI agent adoption at customers like Databricks and Figma. Requires 6+ years building enablement programs in B2B SaaS, strong instructional design skills, and high agency to translate complex AI capabilities into clear resources.