Head of Observability

What You'll Be Responsible For

Strategy & Architecture

• Define and execute the observability strategy for Supabase, covering logging, metrics, tracing, alerting, and profiling
• Evaluate and evolve the observability stack: define the right long-term architecture
• Drive convergence toward a single-pane-of-glass experience internally, creating a cohesive and modern platform
• Establish SLOs, SLIs, error budgets, and capacity planning practices that make observability a first-class input to reliability programs

Product & Customer Experience

• Own the customer-facing observability experience including dashboards, logs explorer, metrics, alerts — and work with Product to make it best-in-class for developers
• Champion a dogfooding culture where our internal observability platform and our customer-facing product converge, creating a tight feedback loop
• Define and deploy best observability practices across our suite of products

Team & Org

• Build and lead a world-class observability engineering team. Set the bar for hiring, mentorship, and technical excellence
• Collaborate with every engineering team to embed consistent, high-quality instrumentation across all Supabase services using OpenTelemetry and related standards
• Contribute to org-wide documentation, advocacy of best practices, and enforcement of telemetry standards

Infrastructure & Operations

• Orchestrate and scale high-throughput data pipelines for telemetry ingestion, storage, and querying
• Own the reliability, performance, scaling, and efficiency of observability infrastructure

You Might Be a Good Fit If You

• Have 8+ years of engineering experience, with 3+ years leading or managing teams
• Have built, significantly evolved, or operated an observability platform at scale
• Are deeply technical across the observability stack: logging, metrics, tracing, alerting, dashboarding. You understand the trade-offs and have strong opinions on architecture
• Have hands-on experience with tools like Prometheus, Grafana, VictoriaMetrics, ClickHouse, OpenTelemetry, or similar, at production scale
• Think about observability as a product, not just infrastructure. You care about the developer experience of the people using your systems
• Communicate clearly across both technical and non-technical audiences, and write well
• Are comfortable navigating ambiguity, making high-stakes technical decisions, and moving quickly in a remote-first environment

Bonus points if you:

• Have experience building customer-facing observability products (not just internal platforms)
• Have worked with Elixir/Erlang in production
• Have contributed to open source observability projects
• Have experience at a company that dogfoods its own observability tooling

What We Offer

• Fully Remote
• ESOP Every team member receives ESOP (equity ownership) in the company.
• Tech Allowance Use this budget to set up your ideal work environment.
• Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents.
• Annual Off-Sites Once a year, the entire company gathers in a new city.
• Flexible Work We operate asynchronously and trust you to manage your own time.
• Professional Development Every team member receives an annual education allowance.