Sales Dev AI Program Manager

Impact You'll Have

• Own the Programs pillar for one of our four BUs, including outcomes & inspection, metric design, measurement & reporting, governance, benchmarking, enablement, content strategy, and change management.
• Co-run executive cadences and risk oversight: deliver regular updates to leadership on program health, pipeline pacing, and adoption, and surface risks early.
• Drive prioritization and alignment: run regular cadences with Sales Dev and Sales leaders to get feedback, prioritize and operate programs (SPIFs, contests, reporting reviews).
• Own reporting and inspection: build the data foundation and executive- and field-facing reporting that explains what works and what doesn't across sequences, tactics, and segments.
• Own sequence governance: standardize, audit and ongoing management of Outreach sequences (AI driven and non-AI) with central design plus a monthly efficacy review.
• Build community and adoption: turn passive users into advocates (AI Prospecting Council, advisory boards, personifying the agents, meeting users where they work) and drive field alignment, readiness, and adoption.
• Co-own field experience, and alignment with AI Ops, and partner across Sales Ops, Strategy Ops, Marketing Ops, Enablement, GTM Analytics, and IT.
• Be a force multiplier: bring fresh thinking to old problems, build AI-powered toolkits that scale, and raise the technical bar for the whole team.
• Integrate Programs with overall Sales and Industry Programs, and own the feedback loop.

What We Look For

• AI fluency is non-negotiable. You use AI tools as part of your daily workflow as a multiplier.
• Strong preference for a "built something where there wasn't anything" background. Ideal profiles include program or GTM strategy at a hyper-growth company, sales development / prospecting program ownership, chief of staff at a growth-stage startup, and former consultants with operational experience.
• Exceptional attention to detail & data-integrity instinct. This role requires consistent, high-quality operational delivery: accurate exec-facing work, on-time delivery, status integrity, zero-defect output. You spot discrepancies, trace them to root causes, and won't ship a number you can't defend.
• Program ownership orientation. You want to do the operational parts of the job, not just architect them.
• Strategic mind for high-volume prospecting. You bring a perspective on how scaled coverage, AI pilots, partner-led motions, and programmatic engagement should operate and you want to redefine the prospecting operating model, not maintain it.
• Comfort with ambiguity. This role doesn't come with a complete playbook. The right candidate is energized by that, not destabilized.
• Strong technical depth including SQL, comfort with newer data tools (Databricks SQL, Genie, custom agents) and willingness to learn fast. Able to translate business requirements into technical terms and partner effectively with AI Ops and Product.
• "Get it done" attitude with the ability to architect program strategy AND operationalize it with high attention to detail.
• Excels in a collaborative environment with a high degree of honesty, integrity, and sound judgment. You document and teach what you build.
• Excellent spoken and written communication. Comfortable presenting to leaders regularly. You produce leader-ready decks, exec summary docs, and quantitative business cases.