Sr. Client Account Executive, Enterprise

Your role

A Sr. Client Account Executive, Enterprise at Dialpad helps existing clients execute upgrades, driving year-over-year revenue growth. Primary focus: receive leads from Client Sales, create quotes, communicate with customers, and facilitate license additions. Secondary: manage portfolio of accounts to demonstrate value of additional Dialpad products. Reports to frontline sales leader, carries revenue quota.

What you'll do

• Manage the full sales cycle for a dedicated portfolio of enterprise clients, collaborating closely with internal teams (Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing) and Dialpad Partners to drive customer base expansion.
• Partner with fellow Enterprise CAEs to identify leads for upsell and cross-sell opportunities, develop compelling quotes, and maintain effective client communication.
• Strategize account growth by crafting personalized account plans in alignment with monthly and quarterly sales objectives.
• Foster strong relationships with customers to understand their strategic goals and anticipate expansion requirements.
• Proactively generate leads and nurture a robust sales pipeline.
• Consistently achieve or surpass quarterly revenue targets.

Skills you'll bring

• 7-10 years of sales experience in an ever-changing environment.
• Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management and organizational skills with the ability to track numerous details.
• 5 years of SaaS sales background strongly preferred; bonus points for UCaaS/CCaaS.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).
• Curiosity: Ability to get to know your customers’ business, internal teams, and processes.
• Closing mindset: Get ahead of closing deals by asking closing questions early and often.
• Strategy: Ability to analyze your portfolio of accounts and develop sales strategies to target your customers for additional products they can benefit from.
• High energy: Ability to thrive and excel in a fast-paced, high-velocity sales environment.
• Organization: The key to success is execution. Our preferred candidate has outstanding organizational skills.
• Communication: Clear communication is critically important to this role.