Social Media Manager: Education & Adoption

Responsibilities

• Work closely with cross-functional teams to brief and create evergreen content related to OpenAI products like ChatGPT and Codex
• Craft and execute social strategy and content to encourage and sustain product adoption
• Partner with product, marketing, and creative teams to develop educational social content that helps people understand and adopt OpenAI products
• Monitor and report on product usage trends and conversations across social
• Balance the requests of many teams while ensuring content goes out accurately and on time
• Synthesize and communicate complex topics in clear language tailored for different audiences

Requirements

• 7+ years of professional experience in social media management, preferably in technology or AI, with experience managing large brand accounts, and publishing real-time high-impact content at scale
• Proven success in developing and executing social media strategies that drive engagement and growth
• Strong cross-functional, operational and organizational skills, capable of managing multiple projects, tight processes, and rigorous content tracking
• Deep, hands-on love for ChatGPT, Codex, and OpenAI’s products, with the curiosity and conviction to use them every day while translating the benefits to others globally
• Deep understanding of audience behavior across social platforms, especially LinkedIn, with experience tailoring content for a wide range of segments, from knowledge workers and industry professionals to students, early graduates, and younger digital-native audiences
• Exceptional writing and communication skills with the ability to synthesize complex topics into clear, concise content for diverse audiences
• A creative and highly practical approach to prompting, capable of designing prompts that are engaging, useful, and showcase the real-world value of OpenAI products