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HighspotHighspotSeattle, WA

Senior Product Manager

Own the Admin Agent and agentic identity for Highspot's platform. Define vision, roadmap, build-vs-buy strategy for natural language admin experiences and agent authentication/authorization/governance. Partner closely with Security and engineering in a technical, high-ambiguity environment.

Salary not listed
Hybrid5+ YOEProduct Management

About the role

What You'll Do

  • Own the Admin Agent: Define vision, roadmap, and backlog for an agentic admin experience enabling administrators to manage configuration, users, permissions, provisioning, and troubleshooting via natural language and autonomous workflows.
  • Define agentic identity: Partner with Security to establish authentication, authorization, scoping, governance, and audit for Highspot-built and customer-built agents.
  • Lead build vs. buy decisions: Evaluate native development versus integrating or procuring third-party agentic solutions; drive recommendations with engineering, security, and leadership stakeholders.
  • Run the full product lifecycle: Collaborate with customers and stakeholders on roadmap, requirements, and backlog; manage features from discovery to general availability.
  • Develop deep expertise in Highspot software, customers, identity/security landscape, and agentic market; identify, prioritize, and execute tactical and strategic projects.
  • Work cross-functionally with executives, security, product marketing, and customer success to align on objectives and communicate plans.
  • Analyze customer feedback, stakeholder input, usage data, and metrics to shape requirements, identify opportunities, and measure success.
  • Stay ahead of industry trends in agents, identity, and security; identify R&D opportunities for competitive differentiation.

Your Background

  • 5+ years shipping products as a PM in agile/scrum/kanban environments.
  • Experience taking ambiguous ideas/data, defining outcomes, and mapping roadmaps/backlogs.
  • Ability to balance multiple data points and opinions; articulate strategy and roadmap to executives, teams, and customers.
  • Technical proficiency to collaborate directly with senior engineers on concepts/trade-offs in agents, identity systems, and APIs.
  • Comfortable managing multiple concurrent projects, reprioritizing frequently, and thriving in high-ambiguity, high-growth environments.
  • Experience as product owner leading cross-functional teams to deliver high-quality products.
  • Strong communication skills to guide teams through difficult decisions.
  • Strong quantitative analytics and qualitative user research skills.

Desired Qualifications

  • Experience building AI or agentic products (LLM-powered features, copilots, assistants, autonomous/agentic workflows).
  • Experience with identity, authentication, or access management (SSO, SCIM, OAuth/OIDC, RBAC) and/or strong relationships with security teams.
  • Experience in high-ambiguity environments.
  • Experience defining strategic roadmaps using user research, customer data, and company initiatives.
  • Experience in enterprise B2B SaaS, understanding enterprise customer needs and SaaS business mechanics.
  • Experience in sales/marketing roles or managing products for sales/marketing teams.
  • Technical degree or equivalent work experience.

Skills

Product ManagementAIAgentic WorkflowsIdentity ManagementAuthenticationAuthorizationSSOSCIMOAuthOIDCRBACAPIsRoadmappingStakeholder ManagementUser Research

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