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Account Executive

180k – 240kSan Francisco, CANew York, NYAccount ExecutiveHybrid4+ YOE
Summary

Owns full sales cycle for blockchain infrastructure, from lead generation and demos to closing enterprise deals and driving retention/upsells. Requires 4+ years quota-carrying SaaS sales experience and crypto passion.

About the role

What You'll Do

  • Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
  • Engaging with potential customers, understanding their needs, and explaining how the product solves their needs
  • Reaching out to new leads via various communication channels and getting them excited for an introductory call
  • Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues
  • Tracking, analyzing, and finding ways to improve campaigns and the sales process
  • Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
  • Refine and establish processes to support our business’s evolving needs
  • Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
  • Create & articulate compelling value propositions
  • Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
  • Provide customer feedback to the product and engineering teams and inform product development
  • Work with support and communicate with customers both pre and post-sales
  • Maintain a healthy sales pipeline
  • Respond and communicate quickly with customers
  • Ensure customer satisfaction

What we're looking for

  • Ability to be in office in SF or NYC 3x a week
  • 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
  • Knowledge and passion for the crypto/blockchain industry
  • Self-starter attitude and the ability to execute new ideas with autonomy
  • Strong desire to work in sales at an early-stage startup
  • Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
  • Experience driving technology adoption and creating long term transformational account strategies
  • Ability to operate independently and proactively in an effort to source and progress new business
  • Proficiency using CRM software, forecasting, and opportunity management
  • Excellent listening, verbal and written communication skills
  • Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
  • Experience managing numerous requests and time demands concurrently

Benefits & Perks

  • Medical, Dental, & Vision
  • Gym Reimbursement
  • Home Office Build-out Budget
  • In-Office Group Meals
  • Commuter Benefits
  • Flexible Time Off
  • Wellbeing & Mental Health Perks
  • Learning & Development Stipend
  • Company Sponsored Conferences & Events
  • HSA and FSA Plans
  • Fertility Benefits
Skills
SaaSPaaSIaaSCRMSalesforceblockchaincryptoforecastingpipeline managementopportunity management
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