Partner Manager

Responsibilities

• Own a portfolio of strategic partnerships as a business: set direction, prioritize opportunities, and drive results aligned to Factory's company goals.
• Drive day-to-day partnership strategy and execution across priority partners, coordinating with product, engineering, sales, finance, legal, and marketing to deliver outcomes.
• Execute partnership deals from partner evaluation through launch, expansion, and renewal, including integrations and commercial terms.
• Operate as a cross-functional driver, coordinating internal teams and external partners to launch, manage, and optimize partnership initiatives end-to-end.
• Serve as the internal advocate for partners, aligning product and cross-functional teams to partner goals, applying thoughtful pushback on roadmap tradeoffs, and driving accountability against agreed success metrics.
• Establish and manage partner operating cadence including business reviews, planning sessions, issue resolution, escalating and aligning with senior stakeholders as needed.
• Define success metrics, monitor performance (adoption, revenue, usage, satisfaction), and communicate progress, risks, and opportunities to internal stakeholders.
• Build strong partner relationships as a primary point of contact, building trust and identifying new opportunities for collaboration and growth.

Qualifications

• 3+ years of experience in business development, product partnerships or consulting.
• Experience supporting or leading strategic partnerships, including technical or product integrations (SIs, Clouds, AI Strategics).
• Strong cross-functional operating skills with experience working alongside product, engineering, legal, finance, or sales teams to execute complex initiatives.
• Demonstrated ability to independently own and scale partner relationships, identifying expansion opportunities and driving long-term value.
• Strong strategic judgment and problem-solving skills, with the ability to navigate ambiguity, prioritize across competing opportunities, and make trade-offs.
• Skilled relationship builder with clear, effective communication across internal and partner organizations.
• Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.
• Past experience at high-growth or early-stage companies preferred. Consulting, MBA, or business generalist backgrounds are a plus.