Director of Partnerships, Imaging

What You'll Do

Own the partner network

• Own the health, performance, and composition of Function's imaging partner network across 200+ facilities
• Keep the CRM accurate as the single system of record for the network

Drive network strategy decisions

• Set market prioritization based on member demand and coverage gaps
• Own partner mix, remediation versus exit calls, and the highest-stakes escalations end to end
• Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification

Lead and develop the team

• Manage a team of account managers who own partner relationships and drive onboarding and ongoing performance
• Coach through escalations and complex integrations; step in directly on the highest-stakes relationships

Own commercial terms on critical relationships

• Own renewals and contract work on a small set of the network's most important partnerships, including pricing, exclusivity, and service-level terms
• Comfortable owning commercial and contract work on your most important relationships, working with Legal from redline to signature

Drive onboarding and launch

• Ensure partners go live cleanly, with the AM acting as project manager and coordinating across Member Experience, Ops, and integration/engineering
• Own the launch-to-stable transition and resolve the operational issues that drive member complaints

Enable new products and expansion

• Work with Product and MRI Ops to bring new scan capabilities onto the network
• Support international expansion (UK, and new markets) with the partner strategy to back it
• Maintain the systems and documentation that let the function scale — CRM, SOPs, and institutional knowledge

Work cross-functionally

• Coordinate closely with Ops, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served
• Represent the voice of the partner network in internal planning and roadmap discussions

What We're Looking For

• 5+ years leading partner or provider network operations, ideally in healthcare, imaging/radiology, diagnostics, or a related regulated space
• Has owned a partner network, provider network, or book of business with real performance accountability. Network ops leaders at health systems, imaging networks, or diagnostics companies fit the pattern
• You've made consequential network decisions and stood behind them: exits, remediations, escalations you owned end to end
• Experience managing and developing a team through escalations and complex operational work
• Entrepreneurial operator: you take ownership of ambiguous problems, act without waiting for direction, and build the process where none exists
• Strong operator's instinct: you build repeatable process, document what matters, and keep systems clean
• Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs
• Excellent written and verbal communication; direct, concise, and organized
• Bias toward ownership and follow-through in a fast-moving, high-growth environment

What’s In It for You

• Competitive Salary
• Stock options
• Comprehensive health, dental, and vision plans for you and your family
• Wellness and commuter benefits
• Competitive vacation policy
• A culture that emphasizes learning
• Professional development budget for continued learning
• Opportunity to directly impact our mission of saving lives through early cancer detection