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Sandbox VRSandbox VRSan Francisco, CA

Retail Associate

Retail Associate guiding guests through VR experiences at Sandbox VR. Responsibilities include greeting and assisting customers, maintaining equipment and store standards, troubleshooting tech issues, and promoting offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.

41k – 41k
On-site1+ YOEOther

About the role

Responsibilities

  • Greet guests with energy and invite them into an exciting, welcoming environment
  • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
  • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
  • Master proprietary tech and keep gear calibrated
  • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
  • Communicate with management and tech support when issues arise, clearly and quickly
  • Maintain a spotless, high-energy store that meets Sandbox VR standards
  • Sanitize gear thoroughly and display materials/gift cards to brand expectations
  • Prepare iPads, body trackers, and gear before and after every session

Requirements

  • Egoless & Coachable: take feedback well and pitch in wherever needed
  • Adaptable & Proactive: resourceful, self-driven, and good with change
  • Team-Focused: stay positive and celebrate group wins
  • Reliable: on time, in uniform, and ready to shine
  • Physically Able: on your feet, some lifting (up to 40 lb.), occasional stairs
  • Weekend Availability: required
  • 1+ year in retail/hospitality

Benefits

  • Paid sick time + 401(k) match
  • Commuter benefits (transit + parking)
  • Referral bonuses + employee discounts
  • Free VR sessions

Skills

Vr TechnologyGuest ExperienceTroubleshootingSanitization ProtocolsRetail OperationsHospitality Service

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