Retail Associate
Retail Associate guiding guests through VR experiences at Sandbox VR locations. Requires 1+ year retail/hospitality experience, weekend availability, physical stamina for lifting and standing, and strong customer service and tech troubleshooting skills.
About the job
What You Will Be Doing
Create Unforgettable Guest Moments
- Greet guests with energy and invite them into an exciting, welcoming environment
- Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
- Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience Expert
- Master our proprietary tech and keep gear calibrated
- Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
- Communicate with management and tech support when issues arise, clearly and quickly
Keep Things Running Smoothly
- Maintain a spotless, high-energy store that meets Sandbox VR standards
- Sanitize gear thoroughly and display materials/gift cards to brand expectations
- Prepare iPads, body trackers, and gear before and after every session
What We Are Looking For
- Egoless & Coachable: You take feedback well and pitch in wherever needed
- Adaptable & Proactive: You’re resourceful, self-driven, and good with change
- Team-Focused: You stay positive and celebrate group wins
- Reliable: On time, in uniform, and ready to shine
- Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
- Weekend Availability: Required
- Experience: 1+ year in retail/hospitality
Benefits
- Paid sick time + 401(k) match
- Commuter benefits (transit + parking)
- Referral bonuses + employee discounts
- Free VR sessions
Skills
Vr Technology, Guest Experience, Troubleshooting, Sanitization Protocols, Retail Operations, Hospitality Service
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