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OpenAIOpenAI

Product Designer, Identity

Leads product design for identity, security, permissions, and administration across consumer and enterprise products. The role requires strong systems thinking, UX/UI and interaction design, and experience translating complex policies and access models into clear, trustworthy workflows.

About the job

Responsibilities

  • Lead the design direction for identity, account security, permissions, and administrative experiences across consumer and enterprise products.
  • Design and ship experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation.
  • Define mental models and interaction patterns for human-to-agent and agent-to-agent identity, authorization, and trust.
  • Help users understand what people, systems, and agents can access or do on their behalf.
  • Design security checks and confirmation flows that protect sensitive actions while minimizing unnecessary friction.
  • Partner with product management, engineering, security, privacy, and design peers on strategy, roadmap, and execution.
  • Navigate complex roles, policies, dependencies, and product states to create scalable, coherent systems.
  • Contribute to and evolve design systems and patterns used across identity experiences.

Requirements and Qualifications

  • Systems-oriented product thinking across complex states, dependencies, policies, and user types.
  • Experience designing role-based access or permissions for organizations with multiple teams, resources, or levels of administration.
  • Understanding of security, usability, and business tradeoffs in high-stakes workflows.
  • Strong UX/UI and interaction design skills with a high bar for contemporary craft, clarity, and quality.
  • Ability to translate complex technical capabilities and policies into understandable, trustworthy mental models.
  • Comfort shaping direction while technology and user expectations are evolving.
  • Experience with enterprise, platform, desktop, infrastructure, or similarly complex product environments.
  • Interest in establishing conventions for identity and access as AI agents act on behalf of people and organizations.

Compensation and Benefits

  • Salary range: $245,000–$310,000.
  • This role is based at the San Francisco headquarters.
  • Relocation assistance is available to new employees.

Skills

UX Design, UI Design, Interaction Design, Identity Management, Authentication, Account Recovery, Access Controls, Role-Based Access Control, Permissions, Privacy, Design Systems, Enterprise Software, Security Workflows, AI Agents

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