Software Engineer (AI-Driven Billing Automation)
Build and maintain an AI-driven Salesforce billing automation pipeline that integrates with healthcare vendors, reduces manual effort, and continuously improves accuracy through monitoring and feedback loops.
About the job
Essential Responsibilities
- Design, build, and maintain automated billing workflows in Salesforce, including Apex, Flow, Lightning Web Components, and platform integrations.
- Architect and operate a continuously learning Salesforce-initiated AI-driven pipeline that takes diagnostic test information as input and routes the order through the revenue lifecycle, relying on human intervention, partner APIs, and external systems as needed.
- Translate billing requirements from Finance, Revenue Operations, and Customer Success into well-scoped engineering deliverables with clear SLAs, observability, and rollback paths.
- Fine-tune document extraction AI models with support from the AI team.
- Use AI Code-gen and other AI-assisted development tools to accelerate delivery, generating, reviewing, and refactoring Salesforce and Python code.
- Instrument the billing pipeline with monitoring, alerting, and audit trails so that failures, anomalies, and drift are caught early and resolved without manual triage where possible.
- Continuously evaluate pipeline performance and incorporate feedback loops (rules, heuristics, and lightweight ML where appropriate) so the system gets more accurate and more autonomous over time.
Experience Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
- 2+ years of professional software engineering experience shipping and operating production systems.
- Hands-on Salesforce development experience is required, including Apex, Flow / Process Builder, Lightning Web Components, SOQL/SOSL, and Salesforce REST/SOAP APIs.
- Demonstrated experience developing tools using Claude Code is required, for example, building internal automations, integration scaffolding, code generation pipelines, or developer tooling with Claude Code in a real project.
- Strong proficiency in Python.
- Experience with version control (Git), CI/CD pipelines, automated testing, and modern Salesforce DX tooling.
- Comfort designing systems for observability — logging, metrics, alerting, and end-to-end traceability of billing transactions.
- Strong written and verbal communication skills; able to work directly with Finance, Revenue Operations, and external vendor counterparts.
Skills
Salesforce, Apex, Lightning Web Components, Soql, Sosl, Python, Git, CI/CD, Claude Code, REST APIs
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