Software Engineer (AI-Driven Billing Automation)

Essential Responsibilities

• Design, build, and maintain automated billing workflows in Salesforce, including Apex, Flow, Lightning Web Components, and platform integrations.
• Architect and operate a continuously learning Salesforce-initiated AI-driven pipeline that takes diagnostic test information as input and routes the order through the revenue lifecycle, relying on human intervention, partner APIs, and external systems as needed.
• Translate billing requirements from Finance, Revenue Operations, and Customer Success into well-scoped engineering deliverables with clear SLAs, observability, and rollback paths.
• Fine-tune document extraction AI models with support from the AI team.
• Use AI Code-gen and other AI-assisted development tools to accelerate delivery, generating, reviewing, and refactoring Salesforce and Python code.
• Instrument the billing pipeline with monitoring, alerting, and audit trails so that failures, anomalies, and drift are caught early and resolved without manual triage where possible.
• Continuously evaluate pipeline performance and incorporate feedback loops (rules, heuristics, and lightweight ML where appropriate) so the system gets more accurate and more autonomous over time.

Experience Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
• 2+ years of professional software engineering experience shipping and operating production systems.
• Hands-on Salesforce development experience is required, including Apex, Flow / Process Builder, Lightning Web Components, SOQL/SOSL, and Salesforce REST/SOAP APIs.
• Demonstrated experience developing tools using Claude Code is required, for example, building internal automations, integration scaffolding, code generation pipelines, or developer tooling with Claude Code in a real project.
• Strong proficiency in Python.
• Experience with version control (Git), CI/CD pipelines, automated testing, and modern Salesforce DX tooling.
• Comfort designing systems for observability — logging, metrics, alerting, and end-to-end traceability of billing transactions.
• Strong written and verbal communication skills; able to work directly with Finance, Revenue Operations, and external vendor counterparts.