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GustoGustoNew York, NY

Senior Product Manager, HR Labs

Leads strategy, roadmap, and execution for Document Studio, an AI-powered HR documentation platform for small businesses. Partners with engineering, design, legal, and HR to ship compliant, personalized document experiences amid ambiguity and rapid AI evolution. Requires 5+ years PM experience and AI product shipping.

Salary not listed
On-site5+ YOEProduct Management

About the role

Responsibilities

  • Own product strategy and roadmap for the Document Studio platform—defining the vision, making hard prioritization calls, and ensuring we’re building the right things for customers.
  • Work side by side with engineering and design: clarify problems, frame opportunities, and shape solutions together rather than handing over finished specs.
  • Drive discovery and validation with customers and our internal experts—synthesize feedback, identify patterns, and turn insights into clear requirements and success criteria.
  • Define and track outcomes (usage, quality, efficiency, business impact) and use data to inform what we build next.
  • Operate in ambiguity: our roadmap is evolving, the AI landscape is moving fast, and the “right” product isn’t always obvious.
  • Think creatively about AI-native experiences, beyond chatbots and forms.

Requirements

  • 5+ years of product management experience with a track record of owning significant product areas and shipping outcomes in fast-moving environments.
  • AI product experience: Shipped AI products where getting it wrong has real stakes; understand scoping AI capabilities, managing uncertainty, and human-in-the-loop design.
  • Strong product craft: Shipped products users love that moved the needle; rigorous about problem definition, scope, and success.
  • Platform and systems thinking: Experience in domains like compliance, legal, financial, medical, pricing, or knowledge infrastructure.
  • Cross-functional collaboration: Collaborated with domain experts to shape experiences and build processes.
  • Technical fluency: Can discuss AI systems, rules engines, and content infrastructure with engineers.

Skills

AIProduct StrategyRoadmappingCustomer DiscoveryData AnalysisRules EnginesContent InfrastructureCross-Functional CollaborationTechnical FluencyPlatform Thinking

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