Engineering Manager, Platform

Responsibilities

• Lead and scale a high-performing engineering team responsible for core platform systems used across the company.
• Define and drive multi-quarter platform initiatives that improve system reliability and product leverage.
• Partner with product and engineering leaders to evolve the platform as a product, balancing long-term architecture with near-term business needs.
• Turn ambiguous, high-impact problem areas such as system scalability, reliability, and platform abstractions into clear execution plans.
• Drive alignment across teams working on complex, interdependent systems, including internal platforms, infrastructure, and cloud governance.
• Raise the bar on engineering quality, operational excellence, and execution across the platform organization.

Requirements

• 12+ years of software or infrastructure engineering experience, including 5+ years leading infrastructure, SRE, or operations organizations and managing managers.
• Strong understanding of systems architecture.
• Bachelor's degree in Computer Science or equivalent experience.
• Ability to collaborate effectively cross-functionally with a strong sense of ownership.
• Deep experience with AWS at scale, including VPC, IAM, multi-account environments, core services, observability, and cost optimization.
• High AI fluency, including evaluating, integrating, and governing LLM and AI platforms such as AWS Bedrock, Anthropic/Claude, and OpenAI.
• Experience interfacing with vendors and partners and managing cost governance.
• Strong understanding of databases and data platforms, including OLTP, analytics, and data and ML/AI infrastructure.
• Proven record running high-reliability platforms, including SLOs, incidents, on-call processes, and postmortems.
• Experience driving processes and programs that improve engineering excellence.
• Clear communication skills and ability to manage escalations with CEO-level visibility.
• Track record of running infrastructure as a product, including roadmaps, stakeholder communications, and adoption.

Nice to Have

• Background in B2B SaaS or other high-reliability domains such as payments, logistics, or safety.
• Experience leading global, distributed teams across time zones.

Compensation and Benefits

• Base compensation range: $229,000–$290,000 USD.
• Benefits may include health, pharmacy, optical and dental care, paid time off, sick time off, short- and long-term disability coverage, life insurance, and 401(k) contributions, subject to eligibility requirements.
• Total compensation may include restricted stock units.