Recruiting Optimization Manager

Responsibilities

• Lead and develop a high-performing Recruiting Operations team, setting clear expectations, building strong judgment, and supporting career growth.
• Own and improve the operational systems and workflows that underpin recruiting, with a focus on scalability, reliability, and efficiency.
• Design, implement, and continuously optimize automations across recruiting workflows, approvals, data quality checks, reporting processes, and systems handoffs.
• Identify manual, repetitive, or error-prone work and convert it into streamlined, governed, and scalable processes.
• Partner with Recruiting, People Systems, and cross-functional stakeholders to prioritize and deliver tooling improvements, workflow redesigns, and operational enhancements.
• Support the evolution of the recruiting technology stack by defining requirements, evaluating solutions, improving integrations, and driving adoption of new processes and tools.
• Use data to monitor process health, identify bottlenecks, and drive continuous improvement across operational performance and system effectiveness.
• Raise the bar on data accuracy, systems hygiene, documentation, and process discipline across recruiting operations.
• Act as an escalation point for complex operational issues, using structured problem-solving and sound judgment to resolve root causes.
• Contribute to an AI-enabled roadmap for recruiting operations, with a focus on practical automation, usability, governance, and measurable impact.

Requirements

• 8+ years of experience in recruiting operations, talent operations, people systems, or similar operational environments, with prior people management experience.
• Experience leading teams in fast-paced, high-growth environments with a strong focus on systems, process improvement, and operational execution.
• Strong operational design and process optimization skills, with experience scaling recruiting workflows and infrastructure.
• Demonstrated experience building or driving workflow automations, tooling enhancements, systems improvements, or operational redesigns in recruiting or related environments.
• Comfort working across ATS, workflow, integration, and support tooling; experience with platforms such as Ashby, Workday, Guide, or similar systems is a plus.
• Experience using metrics, service levels, and operational reviews to manage performance and uncover opportunities for optimization and automation.
• Strong cross-functional partnership skills, especially with Recruiting, People Systems, Analytics, Finance, Legal, and IT.
• Excellent judgment, prioritization, communication, and attention to detail in high-stakes environments.
• Interest in AI-enabled operations, with a pragmatic approach to adopting new tools and workflows.