Senior Product Manager

What You’ll Do

• Define and own the product vision, strategy, and roadmap for 1:1 messaging and email marketing
• Build and launch scalable messaging experiences across channels
• Partner with design and engineering to deliver intuitive, high-quality user experiences
• Develop features that leverage automation and AI to reduce manual effort and improve outcomes
• Work closely with customers to understand pain points and validate solutions
• Establish clear success metrics (e.g., engagement rates, conversion, time saved, adoption)
• Collaborate with go-to-market teams to drive successful launches and adoption

What We’re Looking For

• 4–7+ years of product management experience, ideally in SaaS or martech
• Experience with messaging platforms, email marketing, CRM, or customer engagement tools
• Strong understanding of user workflows and building for non-technical users at scale
• Ability to translate complex problems into simple, elegant solutions
• Data-driven mindset with experience defining and tracking product metrics
• Proven ability to work cross-functionally and influence without authority
• Strong communication skills with both technical and non-technical stakeholders

Nice to Have

• Experience with automation platforms or workflow builders
• Familiarity with AI/ML-driven personalization or content generation
• Background in compliance or regulated communication environments (e.g., financial services, healthcare)
• Experience building products for distributed teams or franchise models