Skip to content
character.aicharacter.aiRedwood City, CA

Technical Program Manager, AI Infrastructure

Leads high-impact AI infrastructure programs for model training, evaluation, and serving at scale. Partners with engineering, research, and product teams to align roadmaps, drive execution, track metrics, and optimize workflows in technically complex environments. Requires 5-8 years experience in technical program management.

220k – 260k
Hybrid5+ YOETechnical Program Management

About the role

What You’ll Do

  • Lead planning and execution of major AI infrastructure initiatives spanning training pipelines, data systems, model evaluation, and inference/serving
  • Build structures that keep teams aligned: scopes, goals, requirements, timelines, risks, and success metrics
  • Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities
  • Drive cross-functional accountability and communication across teams working on tightly coupled systems
  • Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk
  • Identify bottlenecks in infrastructure workflows and lead efforts to improve tooling, automation, and developer velocity
  • Support capacity planning and resource allocation to ensure infrastructure scales with model and product growth
  • Develop repeatable frameworks and operational patterns that improve execution quality across infrastructure programs
  • Serve as a strategic partner to leaders on prioritization, sequencing, and tradeoffs across infrastructure investments
  • Work closely with AI cloud providers and serve as the primary bridge between internal engineering teams and external partnership efforts
  • Technical understanding of GPU clusters, AI accelerator chips, and cloud providers to effectively evaluate requirements and guide infrastructure decisions

What You’ll Bring

  • 5–8 years of experience in program management, technical operations, or product execution in a fast-moving, technical environment
  • Proven ability to lead complex, multi-team initiatives spanning engineering and infrastructure systems
  • Strong communication skills with the ability to bridge technical and non-technical stakeholders
  • Experience working closely with engineering teams on distributed systems, cloud infrastructure, or platform development
  • Ability to break down ambiguous problem spaces into clear plans and drive alignment across teams
  • Analytical mindset with experience using data to inform decisions and measure impact
  • Strong ownership and execution mindset, with the ability to manage multiple priorities simultaneously

Skills

Gpu ClustersAi Accelerator ChipsCloud ProvidersDistributed SystemsCloud InfrastructurePlatform DevelopmentTraining PipelinesData SystemsModel EvaluationInference/Serving

Similar roles

Technical Program Management jobs
character.ai

Technical Program Manager, Model Alignment and Deployment

character.aiRedwood City, CA

As a Technical Program Manager, you will be the operational and programmatic backbone connecting cross-functional teams responsible for transforming pretrained language models into intelligent, engaging, safely aligned, and highly scalable products. You will drive clarity, structure, and execution across technically complex and high-stakes work.

220k – 260k
On-site5+ YOETechnical Program Management
OpenAI

Product Engagement Specialist, User Operations

OpenAISan Francisco, CA

Product Engagement Specialist building scalable systems for product launches, feedback capture, and routing between User Operations, Support, Product, and Engineering teams. Requires hands-on technical program management experience, technical fluency in data flows/APIs/automation, and strong customer advocacy skills.

216k – 240k
Hybrid5+ YOETechnical Program Management
Scale AI

Technical Program Manager, Platform

Scale AISan Francisco, CA +1

Lead strategic planning and execution for Scale's Generative AI Platform infrastructure. Partner with engineering, ML, and product teams to deliver scalable developer tooling and distributed systems from scoping through production adoption.

211k – 264k
On-site5+ YOETechnical Program Management
Scale AI

Technical Program Manager, Enterprise

Scale AINew York, NY +1

This Technical Program Manager will lead enterprise customer engagements for Frontier Agent Engineering teams, focusing on operational execution and delivery of technical work. The role involves managing timelines, milestones, risks, and dependencies across technical deliverables, driving strategic alignment and end-to-end execution of critical enterprise initiatives.

211k – 264k
On-site5+ YOETechnical Program Management
OpenAI

Operations Program Manager - Robotics Data Acquisition

OpenAISan Francisco, CA

Own daily operations in robotics data collection facilities, tracking metrics, removing bottlenecks, and rolling out new hardware/processes with engineering and operations teams. Requires 3-5 years in manufacturing/operations and a technical bachelor's degree.

207k – 285k
On-site3+ YOETechnical Program Management