GRC Program Manager, Product and Customer Trust
Leads an end-to-end product lifecycle assurance program, embedding security, privacy, and compliance controls into product development, launch, and monitoring. The role requires strong technical judgment, cross-functional influence, and experience with CI/CD, Kubernetes architectures, and scalable assurance tooling.
About the job
Responsibilities
- Operate OpenAI’s product assurance program end to end, from product development through continuous post-launch monitoring.
- Govern Safety, Deployment, Security, and Legal reviews to surface product risks and design scalable mitigations.
- Drive cross-functional collaboration, accountability, and partner-team alignment across the product lifecycle.
- Build controls and low-friction processes in infrastructure, developer workflows, CI/CD, and launch tooling.
- Provide guidance, guardrails, and responsible friction to help teams design and launch safely.
- Map security, privacy, and compliance claims to verifiable controls.
- Influence partner roadmaps and determine when to build, influence, or maintain assurance capabilities.
- Apply sound judgment in launch reviews, technical assurance trade-offs, and risk-posture decisions.
Requirements
- Experience in technical product lifecycle assurance and security and privacy compliance in high-velocity development environments.
- Experience building technical controls, metrics, monitoring tools, CI/CD tooling, risk signals, and dashboards.
- Ability to run an end-to-end, cross-functional product assurance program.
- Experience shifting assurance left through just-in-time controls, guidance, and developer guardrails.
- Strong technical cross-functional leadership and ability to influence partner teams.
- Sound judgment in high-stakes product launch risk and control decisions.
- Comfort with Kubernetes architectures, complex dataflows, data maps, and database schemas.
- Ability to work with Privacy Engineering, Data Science, Product, Security, Legal, and Engineering teams.
Skills
Product Lifecycle Assurance, Security Compliance, Privacy Compliance, Technical Controls, CI/CD, Kubernetes, Monitoring Tools, Risk Dashboards, Dataflows, Database Schemas, Launch Governance
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