Senior Contracts Manager

Responsibilities

• Draft, review, negotiate, and manage customer, vendor, marketing, software subscription, partner, professional services, procurement, event, sponsorship, statement of work, order form, amendment, and nondisclosure agreements.
• Manage vendor contracts and software subscription renewals, including notice dates, pricing, renewal or termination decisions, obligations, and approvals.
• Provide practical guidance on contract terms, risk, approvals, and negotiation strategy across business functions.
• Negotiate customer and partner agreements while balancing legal and business risk with revenue goals.
• Collaborate with Finance, Marketing, Sales, Customer Success, Product, Security, IT, Privacy, and People teams.
• Manage multiple matters, communicate status, and maintain accurate contract records.
• Apply and improve contracting playbooks, approval frameworks, clause libraries, templates, and escalation paths.
• Use legal technology, including DraftPilot, to improve contract review efficiency while applying professional judgment.
• Support contract lifecycle management, renewal tracking, reporting, and process improvements.
• Monitor legal and market developments affecting enterprise SaaS transactions and update templates and guidance.

Requirements

• Bachelor's degree required; JD or another advanced legal qualification strongly preferred.
• 7+ years of progressively responsible commercial or corporate contracting experience, preferably in enterprise SaaS or technology.
• Experience with customer SaaS agreements, vendor and procurement contracts, marketing agreements, professional services, software subscriptions, and renewals.
• Knowledge of intellectual property, confidentiality, warranties, indemnities, limitations of liability, data privacy, security, service levels, and implementation services.
• Ability to identify and communicate risk, propose workable alternatives, and resolve negotiations promptly.
• Excellent written and verbal communication skills.
• Strong organization, prioritization, accuracy, and judgment in a high-volume workload.
• Pragmatic, business-oriented approach and commitment to responsive internal client service.

Nice-to-haves

• Experience at a fast-growing enterprise software or technology company with a global customer base.
• Familiarity with contract lifecycle management platforms, electronic signature tools, and legal operations practices.
• Experience addressing global privacy and data protection requirements in commercial agreements.
• Experience working across time zones with distributed, cross-functional teams.
• Track record of improving templates, playbooks, intake processes, renewal tracking, or contracting metrics.

Compensation and Benefits

• Employer-paid medical insurance options for employees and families.
• Paid maternity and paternity leave.
• Life and AD&D insurance.
• Long-term disability insurance.
• 401(k) with company matching.
• Equity participation.
• Four weeks of vacation.
• Stocked kitchens and company-sponsored charitable day-of-giving events.