Technical Program Manager, Revenue Operations
Leads cross-functional Revenue Operations programs that improve seller productivity through GTM process, data, and systems transformations. The role requires Salesforce familiarity, strong program management and communication skills, and the ability to align stakeholders across Sales, Finance, Marketing, Legal, and Systems.
About the job
Responsibilities
- Define, scope, and sequence the GTM Programs roadmap with Revenue Operations, Sales, and GTM Systems leaders, prioritizing seller productivity.
- Lead transformational programs redesigning GTM processes and systems, including quoting, forecasting, and Salesforce.
- Identify and quantify seller inefficiencies, then turn high-value fixes into programs.
- Own end-to-end plans, milestones, dependencies, risks, resourcing, and status reporting for initiatives spanning process, data, systems, and enablement.
- Bridge Sales stakeholders with GTM systems engineers and administrators.
- Coordinate across Sales, Revenue Operations, GTM Systems, Finance, Marketing, Legal, and Enablement.
- Plan communications, training, and rollout timing to drive field adoption.
- Define success measures, including seller time and productivity, and validate outcomes after launch.
- Continuously simplify GTM operations and retire ineffective processes.
Requirements
- Experience leading complex, cross-functional programs through delivery, including programs with significant systems or data components.
- Working knowledge of GTM processes such as territory planning, lead-to-cash, forecasting, or deal desk.
- Hands-on familiarity with Salesforce sufficient to scope work and evaluate tradeoffs with engineers and administrators.
- Proficiency in program management practices, including planning, dependency tracking, planning cadences, and risk management.
- Strong written and verbal communication skills.
- Ability to influence without authority and align teams with competing priorities.
- Comfort operating amid ambiguity and shifting priorities.
- Demonstrated track record of improving operational efficiency.
- Bachelor’s degree or equivalent combination of education, training, and experience.
Nice-to-haves
- Experience in Revenue Operations, Sales Operations, GTM Systems, or a similar function at a high-growth technology company.
- Experience redesigning a core GTM process or system from the ground up.
- Experience applying AI or automation to sales workflows.
- Familiarity with CPQ or quoting tools, Gong, marketing automation platforms, data enrichment tools, or GTM analytics.
- Ability to query data using SQL or Salesforce reporting.
- Experience leading change management for a large field organization.
- Experience measuring seller productivity and process cycle times.
- Experience building program management frameworks or a programs function.
- Prior experience as a systems administrator, analyst, or engineer on a GTM stack.
Compensation and Benefits
- Annual compensation range: $365,000–$435,000 USD.
- Hybrid policy: staff are expected to work from an office at least 25% of the time; some roles may require more.
Skills
Salesforce, Program Management, Revenue Operations, Sales Operations, Gtm Systems, Territory Planning, Forecasting, Deal Desk, Lead-To-Cash, SQL, CPQ, Gong, Marketing Automation, Change Management
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