Area Manager
Launchpad role for recent grads to lead 30-100 person teams and operations in a Phillipsburg, NJ fulfillment center. Requires bachelor's degree, demonstrated leadership experience, strong problem-solving and communication skills; no prior warehouse experience needed.
About the job
Responsibilities
- Coach, manage, and develop a team of 30–100 associates (with training and support from site leadership).
- Communicate policies, act as primary information source for the team, maintain compliance, and take corrective action when needed.
- Create, manage, and support recognition programs across the department.
- Support all safety programs and OSHA compliance; ensure procedures for building security and product loss prevention.
- Own performance reporting for areas of responsibility, including on-time receiving/shipping, inventory accuracy, and packing quality.
- Hold team to SLA expectations; provide concise verbal and written reports of performance and action plans.
- Facilitate troubleshooting with cross-functional partners on fulfillment issues.
- Serve as escalation point to mitigate risks and resolve issues.
- Measure and respond to inventory accuracy gaps; identify root causes.
- Review defect rates to identify trends and improvement opportunities internally and across the network.
- Track learnings and best practices to contribute to SOPs.
- Help prioritize resolution of systemic problems with Growth and Engineering teams.
Requirements
- Bachelor's degree completed within the last 12 months, or expected within the next few months.
- Demonstrated leadership experience from campus organizations, athletics, ROTC/military, student government, internships, or part-time/summer jobs (formal people-management not required).
- Strong problem-solving skills and comfort learning new processes in a fast-paced, ambiguous environment.
- Strong computer literacy, including Google Sheets/Excel.
- Clear, confident written and verbal communication skills.
- Collaborative, personable approach with affinity for cross-functional work.
- Great attention to detail and appreciation for operational complexity.
- Willingness to work any permanent shift, including overnights, holidays, and weekends.
- Ability to lift up to 49 pounds, frequently push/pull/squat/bend/reach, and stand/walk up to 10–12 hours.
- Ability to work in varying noise and temperature (60–90°F).
- Ability to work on a secure mezzanine up to 40 feet (if applicable).
Nice-to-Haves
- Coursework, internships, or part-time experience in warehousing, fulfillment, supply chain, or logistics.
- Exposure to SQL or other reporting/data tools.
- Experience collaborating with external partners or vendors.
Skills
Leadership, Problem Solving, Google Sheets, Excel, Communication, SQL
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