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StripeStripeSouth San Francisco, CA

Technical Operations Engineer, Payments

Technical Operations Engineer responsible for translating complex payment network cost structures into billing models, optimizing network costs, and collaborating with engineering, finance, and product teams at Stripe. Requires 5+ years in payments, SQL experience, financial modeling, and mentoring skills.

Salary not listed
On-site5+ YOEOther

About the role

Responsibilities

  • Collaborate across the company, including engineering, accounting, financial partnerships and product teams, to analyze billions of dollars moving through the Stripe platform.
  • Translate network specifications into implementation instructions to create billing models for new and revised fees (both scheme and interchange).
  • Influence product strategy to minimize network costs.
  • Work with Product and Engineering to implement cost saving opportunities.
  • Partner with Finance to prioritize areas for investment and explain trends in costs and margin impact.
  • Monitor and maintain the accuracy of the fees through validation and alerting.
  • Creating fee explainability to internal and external stakeholders.
  • Hosting education sessions for internal teams to scale knowledge.
  • Introduce data and process efficiencies to meet the scale and speed of Stripe. Identify and automate inefficient operational processes to reduce manual workloads.
  • Scale our network cost operation by driving the design, documentation, and training of operational processes to leverage partner relationships.

Minimum Requirements

  • 5+ years of experience in Payments at a leading technology or payments company.
  • Experience writing SQL to query relational databases.
  • Experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders.
  • Experience mentoring junior team members in technical skill development, operational strategy and problem solving.
  • Experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges.
  • Strong financial modeling and analytical skills to investigate, prioritize, and identify the root cause of issues.
  • Experience managing multiple, concurrent work streams, identifying and triaging technical issues and driving solutions with clear metrics to show impact.

Skills

SQLPaymentsFinancial ModelingFinancial SystemsStakeholder Management

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