Complex Claims Specialist

Responsibilities

• Handle the intake of cyber events, including coordination with breach counsel, forensic investigators, and other vendors.
• Participate in after-hours claim intake and incident response coordination as needed.
• Evaluate full pending of claims in connection with posting and recommending accurate reserves.
• Maintain accurate file documentation/information in our claims system.
• Analyze liability and damage data in connection with complex claims, maintain appropriate documentation.
• Analyze insurance coverage issues.
• Draft coverage letters.
• Intelligently manage and track third-party vendors and service providers' work and spend.
• Maintain and develop relationships with brokers, various positions within an insured’s business including risk managers, general counsels, and a variety of vendors.
• Identify settlement opportunities to maximize impact.
• Collaborate in the defense and resolution of claims.
• Provide data and analytic based-informational support to underwriters.
• Provide support to business development with regard to marketing.
• Liaise with partner carriers on a daily basis.

Skills and Qualifications

• 5+ years of experience adjusting cyber claims.
• Juris Doctor or Bachelor’s Degree is preferred.
• Must be a licensed claims adjuster in your state of residence and able to obtain licensing for California and New York.
• Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment.
• Excellent communication and interpersonal skills.
• Team-oriented with ability to excel in a collegial environment but work independently.

Compensation

The US base salary for this position ranges from $110,000/year in our lowest geographic market up to $150,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location.