Regional Account Manager owns retention, expansion, and strategy for a book of complex school district accounts. Drives growth using Challenger methodology, builds multi-threaded relationships, leads on-site client engagement (2-3 days/week), and coordinates cross-functionally to deliver outcomes in education transportation.
85k – 140k/yr
Hybrid5+ YOEAccount Management
About the role
Responsibilities
Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed; reliable transportation required.
Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology.
Build and execute district-level growth strategies, including multi-threaded stakeholder plans.
Own retention, expansion, and overall performance of named accounts.
Deliver exceptional client service and build/maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders.
Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity.
Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations.
Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize offerings to their needs.
Lead renewals and expansions, including structured negotiations and closing motions.
Requirements
5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments.
Proven ownership of retention and expansion revenue.
Strong executive communication and presentation skills.
Regional Account Manager owns retention, expansion, and strategy for a book of complex school district accounts. Drives revenue growth through Challenger selling, executive relationship management, on-site client engagement (2-3 days/week), and cross-functional alignment in the education transportation space.
85k – 140k/yr
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Regional Account Manager
HopskipdriveWisconsin +4
Own retention, expansion, and account health for a Tier 2 book of school district clients. Drive revenue through strategic account planning, Challenger-led selling, and cross-functional execution while traveling 2-3 days/week for in-person engagement.
85k – 140k/yr
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