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InstacartInstacartUnited States

Account Manager II

Manage and grow high-value CPG advertising campaigns on Instacart through optimizations, upsells, and strategic client relationships. Requires 4-6+ years experience, Salesforce/Tableau proficiency, and strong data storytelling skills.

88k – 148k
Remote4+ YOEAccount Management

About the role

Responsibilities

  • Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
  • Create full funnel media mix strategies aligned to partner objectives
  • Lead CPG cadence calls utilizing data visualization to present campaign performance stories
  • Build persuasive narratives to influence advertisers to implement optimization and upsell strategies
  • Handle objections and influence advertisers and multiple stakeholders
  • Act as the voice of the customer and proactively advocate product enhancements to internal stakeholders
  • Serve as a product expert with deep understanding of ad products
  • Participate in cross-functional projects and provide thought leadership
  • Influence standards, best practices, and share learnings at the category team level
  • Champion and present Quarterly Business Reviews with campaign insights to CPGs
  • Contribute to gap-to-goal planning and manage quota over multiple business units
  • Troubleshoot issues with limited guidance from Manager
  • Lead projects and participate in team-wide programs

Requirements

  • Undergraduate college degree required (BA/BS in business, advertising, commerce, digital marketing or related field preferred)
  • 4-6+ years of similar work experience
  • Proven track record of building strong customer relationships
  • Familiarity with Microsoft Excel, Google Drive (GMail, Docs, Sheets, Slides), Salesforce, and Tableau (Mode is a plus)
  • Knowledge of paid search, display, account management, ad serving, CPG, or e-commerce
  • Ability to work independently, manage multiple priorities, and take initiative in a high-paced environment
  • External-facing role requiring confident communication with advertisers and key stakeholders
  • High attention to detail, exceptional organizational skills, and creative problem solver
  • Comfortable analyzing data with ability to interpret and tell a story in a client-facing role

Nice-to-Haves

  • Experience with Mode

Compensation & Benefits

  • Base pay ranges vary by location (WA: $101K–$106.5K; CA/NY/CT/NJ: $105K–$111K; select states: $96K–$101.5K; all other states: $88K–$93K)
  • OTE: $117.5K–$148K (includes sales incentive plan)
  • Eligible for new hire equity grant and annual refresh grants

Skills

SalesforceTableauExcelGoogle SheetsGoogle SlidesGoogle DocsGoogle DrivePaid SearchDisplay AdvertisingAccount ManagementAd ServingE-CommerceCpgData VisualizationCampaign Optimization

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